Thought-provoking questions about:
Quality and Safety
- Within UTMB’s Academic Enterprise in 2020, are we the safest healthcare provider in America? In our market?
- To what extent are we using evidence-based clinical practices?
- Do we intend to be first to market with new, commercially viable programs and services? Or do we want our innovation efforts to be primarily focused on continuous improvement of current services?
- Are we using LEAN and other continuous quality improvement tools in all of our core processes? Which ones?
- Are our decision-making structures and processes of high quality? Are we a safe environment for staff and other colleagues? How do we rank among our peers in quality and safety indicators and metrics across the board?