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Alert Information



 Yellow:  Application Alert

Scheduled Xcelera System Maintenance

Monday, Oct 20, 2014 • 9:23 AM joreily

The Xcelera System will be down for upgrades Starting the evening of Friday 10/24 through Sunday 10/26. For more information please contact the Service Desk at 25200

Scheduled Lync Messaging System Maintenance

Friday, Oct 17, 2014 • 10:41 AM joreily

Maintenance will be performed on the Lync messaging system Wednesday October 22nd, 2014 between 9:00PM and 10:00PM. Lync services will be unavailable during the maintenance.

“Software Changes Are Required” pop-up message.

Friday, Sep 5, 2014 • 2:53 PM mgcooper

Software Changes Are Required pop-up message

This is a legitimate message and is not malicious software.

Concerns have been reported by users receiving a pop-up message on their computer saying "Software changes are required. Your IT department requires changes to the software on your computer. Click here for options." This is a legitimate message and is not malicious software.

Microsoft’s “Patch Tuesday” for October was the 14th. UTMB releases the patches to a pilot group for one week, from 10/14 through 10/21. On 10/22 the patches will be released to the campus and that is when the seven-day UTMB patching period begins. If a reboot is required, you may postpone it for up to seven days. After that point the reboot will be automatically forced.

Therefore, if you have not applied October’s patches and rebooted by October 29th you should expect to see the pop-up message and you should expect your computer to be restarted.

For additional information, see our FAQ’s listed here: SCCM FAQs or contact the IS Service desk at 409-772-5200 or ishelp@utmb.edu.


 Yellow:  Network Alert

McCullough Building Scheduled Network Maintenance

Friday, Oct 17, 2014 • 10:38 AM joreily

On Tuesday night, October 21st, 2014, from 10pm until midnight (2 hours) the computer network will be intermittently unavailable due to network maintenance. This will impact all computer and network-connected devices in this building.

Administration Building Scheduled Network Maintenance

Friday, Oct 17, 2014 • 10:38 AM joreily

On Tuesday night, October 21st, 2014, from 10pm until midnight (2 hours) the computer network will be intermittently unavailable due to network maintenance. This will impact all computer and network-connected devices in this building.














Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB hotline at (409) 77-ALERT (772-5378) or toll free at (888) 772-5449; or
  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.

Information Technology Emergencies

In the event that there is a disruption of network or applications services, you can check the status of any given system by viewing the Daily Operations Status





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