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Privacy and Security Walk-Through Issues

Privacy and Security Walk-Through Issues PDF Version


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1.

Staff does not discuss confidential patient information among themselves in public areas.

YES

NO

2.

Conversations with the patient/family regarding confidential patient information are not held in public areas.

YES

NO

3.

Overhead and Intercom announcements do not include confidential patient information.

YES

NO

4.

Phone conversations and dictation are in areas where confidential patient information cannot be overheard.

YES

NO

5.

Dictation is completed in an area where confidential patient information can not be overheard.

YES

NO

6.

Computer monitors are positioned away from public areas to avoid observation by visitors.

YES

NO

7.

The screens on unattended computers are returned to the logon screen or have a password enabled screen saver. Staff protects their ID and password and never shares them, or the use of a workstation while logged in.

YES

NO

8.

On desks in public areas, chart holders or nurse's stations, documents with confidential patient information are face down or concealed, avoiding observation by patients or visitors.

YES

NO

9.

Paper records and medical charts are stored or filed in such away as to avoid observation by patients or visitors, or casual access by unauthorized staff.

YES

NO

10.

Except for the patient's name, confidential patient information is not called out into the waiting room.

YES

NO

11.

Release of confidential patient information is done by staff specifically authorized to do so.

YES

NO

12.

Confidential patient information is not left on an unattended printer, photocopier or fax machine, unless these devices are in a secure area. Physical access to fax machines and printers is limited to authorized staff.

YES

NO

13.

Confidential patient information is discarded in the appropriate secure container or shredded.

YES

NO

14.

Answering machines volume is turned down so information being left cannot be overhead by other staff or visitors. Voice mail passwords are not the default settings, or the last four digits of your phone number.

YES

NO

15.

Patient Lists, including scheduled procedures, with information beyond room assignments are not readily visible by patients or visitors.

YES

NO

16.

Visitors and patients are appropriately escorted to ensure they do not access staff areas, dictating rooms, chart storage, etc. Those persons not recognized in restricted areas, are challenged for identification.

YES

NO

17.

For units that are not staffed 24 hours, patient records are filed in locking storage cabinets or rooms that are locked.

YES

NO

18.

Only authorized staff has access to confidential patient information, and they access and use only the minimum amount necessary to accomplish their duties. All staff wears the appropriate nametag at all times.

YES

NO

19.

All supervisors regularly review institutional policies that are applicable for their area work assignments with their staff, to insure that current practices and procedures protect patient privacy.

YES

NO

20.

Staff feel comfortable, and obligated, to report misuse of confidential patient information to their supervisor, or to the UTMB hotline.

YES

NO

21.

Patient shadow records/charts are inventoried in a database allowing our department/clinic to generate a list of all the shadow records we maintain.

YES

NO

22.

Our department/clinic uses “out cards” or some system to track patient shadow records/charts that are removed from the file cabinets or shelves.

YES

NO

23.

When documents containing patient information are thrown away, the documents are being disposed of in recycle bags or shredded.

YES

NO

24.

Each manager has assigned a staff member to be responsible for walking around the department/clinic at the end of the day and picking up and securing all patient information sitting out in open areas, conference room or patient rooms.

YES

NO

25.

Fax machines are located in a secure area where UTMB personnel are monitoring patient information being sent through fax.


YES

NO

26.

Rolling carts used by physicians and nurses when conducting rounds are secured to prevent unauthorized access at night.


YES

NO

27.

Patient charts hanging outside exam rooms are placed in a manner that avoids disclosing the identity of the patient.


YES

NO

28.

Vendors visiting departments/clinics including drug representatives and medical equipment technicians are not given access to UTMB patient information.


YES

NO

29.

Doors to doctors and nurses’ offices are closed when unoccupied.

YES

NO


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