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In order to improve our customer service, we are implementing a new electronic roster system beginning September 15, 2008.  It is our hope that this system will simplify roster submission and improve our turn around time for card processing.  Please review the following changes and let us know if you have any questions.  
 
1.  New electronic roster forms for each of the AHA courses taught by the UTMB Training Center are available by email and at the UTMB Edlab Website.  Please use these forms for each individual course and be sure to fill out all the fields.

 

ACLS Roster

 

Family & Friends Roster 

 

Healthcare Provider Roster

 

Heartsaver AED Roster

 

Heartsaver CPR Roster

 

Heartsaver 1st Aid Roster

 

PALS Roster

 

2.  After September 15, 2008, only rosters submitted electronically (via email) using the new electronic roster forms will be accepted If you are not able to use the electronic roster form, please call me at 409-772-5513. 

 

3.  All rosters must be submitted to the following email address:  ed.lab@utmb.edu  this email address is for roster submission, requests for duplicate cards and roster corrections only.

 

4.  As of September 15, 2008, cards must be either paid for in advance or paid for at the time of roster submission.  All past due balances must be paid off before additional rosters will be processed.  Training Sites may make deposits in advance to cover future roster submissions.   

 

Please make checks payable to     UTMB - Education Lab 

 

Send to:          UTMB Education Lab

                       Jennie Sealy Hospital -Room 235 

                       301 University Boulevard

                       Galveston, Texas 77555-0486

 

 

 

6.  Card prices are as follows:        $1.25 per Heartsaver/ Basic Life Support Card

                                                   $2.75 per Advanced Cardiac Life Support Card/Pediatric Cardiac Life Support Card

 

Thanks in advance for all your hard work and your patience as we implement these new procedures.  Please feel free to contact me if you have any questions or concerns.

 

Ed

UTMB email signature badge

Edward Norman

Training Center Coordinator

UTMB-Life Support Education Lab 

(409) 772-5513 Office/VM

(409) 772-5511 Fax

Edward.Norman@utmb.edu

 

The University of Texas Medical Branch

2.235 Jennie Sealy Hospital

301 University Boulevard

Galveston, Texas 77555-0486

www.utmb.edu\edlab\

 

Last updated: 08/29/08 04:41 PM

 

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