If you need to contact Enrollment Services, please refer to the contact information below. You may call or email the appropriate person and you will receive a response during working hours within 24 hours of your inquiry. Our office hours are 8:00 am to 5:00 pm Monday through Friday. If you are not sure which number to call, please call our main number, (409) 772-1215 or email enrollment.services@utmb.edu and your inquiry will be forwarded to the appropriate staff member.

If your inquiry is regarding
Please contact

Enrollment Services

  

 
  • Status of transcripts
  • Status of your application
  • Letters from your references
  • Financial aid questions
  • Registration (C forms, B1 forms, issues adding or dropping courses, etc.)
  • Service indicators (holds on your records)
  • mySTAR questions
  • Items on your "To Do" list in MySTAR
 

Erica Vasquez
ervasque@utmb.edu
(409) 772-4968

Vicki Barker
vlbarker@utmb.edu
(409) 772-2479

Crystal Reeves
cmreeves@utmb.edu
(409) 772-1215

     
  • Federal Work-Study
  • Veterans Benefits
  • Student Loan Collections (default/delinquent status)
  • Exit Interviews
 

James Bowen
jabowen@utmb.edu
(409) 772-9791

 

Enrollment Services-Records and Registration

    
  • Requests for UTMB transcripts to be sent to you or a 3rd party
  • Verification of enrollment requests (students only)
  • “Intent to graduate” letter for residency
 
Cynthia Smith
cilsmith@utmb.edu
(409) 747-0720
     
  • Attending UTMB as a visiting medical student
  • Licensure forms
  • Requests for duplicate diplomas
  • Visiting Student Application System (VSAS) questions/access
  
Elida Macouzet
elmacouz@utmb.edu
(409) 772-9829
 

Third-Party Requests for Records
  • Verification of enrollment (for insurance, loan deferment, etc.)
  • Verification of degree for employment

International/Visiting Students
  • Documents needed for your F1 Visa / I-20
Carol Cromie
cacromie@utmb.edu
(409) 772-9795

Student Financial Services
  • Tuition/fee charges
  • 3rd party payments (Texas Tomorrow, sponsorships, etc.)
  • Tuition/fee payment plans
  • Tuition and Fee Billing & Calculations
  • Student Financial Account Communications
  • mySTAR Student Center "Account Inquiry" maintenance
  • Insurance Opt-Out Online forms
  • Student Malpractice Insurance Billing
  • Payment Plans
  • Posting of Waivers and Exemptions
  • Direct Deposit
  • Student Payments
  • Returned Student Payments (Insufficient, etc.)
  • Third Party Contract Payments and Billing for Students
  • Student Sponsorship Payments
  • Student Refunds
  • 1098-T Tax Forms
  • Student Financial Holds
  • Student Account Troubleshooting
  • Collection of Delinquent Accounts and Late Fees
Student Financial Services
sfinsvcs@utmb.edu
(409) 747-1390

 

If you are not sure which number to call, please call our main number, (409) 772-1215, and your call will be forwarded to the appropriate staff member.

 

 

Ashbel Smith Building (Old Red)
The Office of Enrollment Services is located on the second floor of the historic Ashbel Smith Building, affectionately known as "Old Red".

Front office:
Room 2.210

Hours of operation:
8:00 a.m. to 5:00 p.m.
Monday through Friday
(except for official holidays)

Mailing address:
Office of Enrollment Services
The University of Texas Medical Branch
301 University Boulevard
Galveston, Texas 77555-1305

Telephone: (409) 772-1215
Fax: (409) 772-4466

Email: enrollment.services@utmb.edu