PLEASE READ BEFORE CALLING TECH SUPPORT — mySTAR/Campus Solutions was recently updated. If you are having any issues, please clear your browser cache then close and restart your browser.

mySTARSystems, Tools & Resources

mySTAR is the portal to the official student system of UTMB - Campus Solutions - where all applicant, student and alumni data is maintained.

IMPORTANT NOTIFICATIONS

  • mystar_logoApplicants do not need VPN to access mySTAR from off campus.
  • Everyone except applicants MUST use VPN and duo two-factor authentication when logging into mySTAR from off campus. If you have not logged in via VPN before, please use these instructions .
  • If you are applying for scholarships or making a payment for tuition, fees or an admission deposit, you MUST use Firefox web browser and a PC (Macs not supported for e-payments). Instructions for Paying Admission Deposit
  • Clear your browser cache often to ensure you have the latest updates.

With mySTAR you can...

Check admission application status, accept admission offer, and all other application needs
Check financial aid status, accept financial aid, apply for scholarships and all other financial service needs
Add a class, drop a class, view class schedule, and all other registration needs
and much more!

NEWLY ADMITTED STUDENTS

After your official acceptance, you will have full access to all sections of your Student Center in mySTAR. Please note that the temporarily assigned numeric account provided for application purposes will be deactivated and you will be issued a UTMB-USERS-M account and password. Please allow 3-7 business days for receipt of this information (via email) once your acceptance has been submitted.

WEB BROWSER SETTINGS

mySTAR users, please allow JavaScript, accept cookies, and turn off pop-up blocking on your browser of choice.
mySTAR is compatible with the following browsers:

  • Firefox 38, 42
  • Internet Explorer 11
  • Google Chrome 43
  • Safari 8, 9

TECHNICAL ISSUES

For all technical issues, please contact the UTMB Service Desk.

  • Toll Free — 1-888-898-2401
  • On Campus — Ext #25200
  • Galveston — 409-772-5200
  • Houston — 281-554-1577
  • Email Request — ishelp@utmb.edu
  • On-line Request