Look up ordering provider in Cerner or Epic
Select “Directory Search”
Key in the provider’s last name in the “Last Name”
field and click the
Select the provider and record
the name that’s in the “Department”
in the first few letters of
the department name in the “Group Name” field and press Enter.
the On Call Group that
corresponds to the department. You may have to expand groups by clicking
the correct call schedule,
current on call provider and record the name. It should be highlighted in
Look the provider up using the
tab. Click on the “I”
the left column for any special instructions.
according to the instructions or, in the absence of any, page the provider.
answer, page the “2nd Call”
If you are
unable to figure out who to call, call the page operator at 24004. She
should be able to help you.
The Call Center (409) 772-2222 is the last resort if you are still unable to
determine which provider to contact.