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AMCOM Paging Instructions

  1. Look up ordering provider in Cerner or Epic

  2. Go to http://amcomwb1.utmb.edu/smartweb/

  3. Select “Directory Search”

  4. Key in the provider’s last name in the “Person Name” field and click the Search button.   Example :, Patel

  5. Write down the department name in the “department” field for the ordering provider.
    Example: Community Based Clinics Close this box.

  6. Select “On-Call search

  7. Type in the first few letters of the name of the On-Call Group and press enter
    Example: Com.

  8. Select the correct group (COMMUNITY BASED CLINICS).  You may have to expand groups by clicking the “+”
    Example: Select the specific group (TEXAS CITY / FRIENDSWOOD FAMILY ADULT) and click on the 1st call provider

  9. Go to the correct day on the pop-up calendar and click on the name to page the provider. (When an on-call assignment is actively on call it is highlighted in green).

  10. If no answer, page the 2nd call provider

  11. If you are unable to figure out who to call, call the page operator at 24004.  She should be able to help you.

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