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Lapses in Professionalism vs. Lack of Skill or Knowledge

If a student does not show a level of respect for your nursing staff's expertise, is that unprofessionalism or a lack of experience with other healthcare professions? If a student bumbles in a conversation with a long-time smoker, is that unprofessionalism or a lack of skills in difficult conversations about behavior change? If a student fails to recognize the cultural customs of your patients, is that unprofessionalism or a lack of knowledge?

Pause just a moment to consider - just how is it that we can discern lapses in professionalism vs. lack of skill or knowledge?

PAUSE TO REFLECT BEFORE PROCEEDING