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Guiding Virtues
What Drives Us

The Carolyn J Oliver, MD Center for Patient Safety and Quality Healthcare was dedicated in 2008 with the intent of promoting patient centered care by following four (4) guiding virtues:

Innovation - To be leaders in the field of healthcare delivery, those who do not race ahead will fall behind. Success in effective healthcare delivery requires a two pronged approach. Long standing strategies should be evaluated and implemented and novel concepts should be fostered and explored

Patient empowerment - Multidisciplinary teams are crucial to quality healthcare. Patients and their families are key members of the healthcare team. Only through their cooperation and assistance can true healing take place. Patients and their families must be active members of the healthcare team.

Communication - A well integrated team has effective communication and synergy amongst the members. Clarity is only achieved through questions and an open and honest exchange of ideas and feelings.

Respect - Every effective team or organization is built on these virtues. Physician, nurse, pharmacy technician, transportation assistant, patient and family member are all integral members of the healthcare team. Success is only ensured if all members feel valued and respected.


The Oliver Center Website is currently under construction. We apologize for inconvenience and will be back soon!!

The 2012-2013 Oliver Center Award program was focused on quality improvment. Congratulations to first place winners Joanna & Giovanni Geslani and Sangeeta Mutnuri for their project titled, "Diabetes Health Maintenance."

The Oliver Center promotes healthy habits. Check out this "Speak Up" video from the Joint Commission.

The Oliver Center awarded Dr. Rana Bonds a one-year grant to test the implementation of a program where patient's are videotaped practicing using their medical devices, sent home with those videos, and reminded regularly to watch them. We hope this expanded patient education will help patients comply with treatment and properly administer their important medications.

In partnership with the Cautious Patient Foundation the Oliver Center has started a pilot project with the Departments of Hematology/Oncology and Family Medicine to try the service "Your Doctor's Advice" with current UTMB patients.

digital sound recorder

In May 2009, the Oliver Center provided funding to the Department of Hematology/Oncology to provide digital recorders for UTMB patients who are receiving cancer treatment. Read more...