Oliver Center Divisions

Our Project Listing

Patient Visit Recording

Taking the Message and the Medicine Home

In May 2009, the Oliver Center provided funding to the Department of Hematology/Oncology to provide digital recorders for UTMB patients who are receiving cancer treatment, so that the patient could have an audio recording of what the nurse or physician said during their visit. From September 1, 2014‐August 31, 2015 we provided 275 digital voice recorders to patients in the Victory Lakes Cancer Center. The Oliver Center is working to expand the program in 2016. Want to know more? Check out our latest flyer.

Patient Engagement

Safe & Sound with PartnerHealth

The Oliver Center is currently pilot testing some of the Safe & Sound materials with some patients and providers who are having orthopedic surgery at UTMB. Initial results should be available in the spring.

Safe & Sound from PartnerHealth, LLC Pilot Testing

General information

The purposes of the current pilot test are to:
  • Gain feedback from hospital staff and faculty (in 7C) on the materials given to patients (once in use, not prior to use)
  • Gain feedback from patients and/or care partners on the materials
  • Help engage patients’ care partners into the hospitalization and post-discharge processes then
    • examine patient safety
    • examine readmissions
    • examine patient satisfaction
  • Provide another layer of patient education regarding their entire experience from scheduling through 30 days post-discharge
    • Patients can forget up to 75% of what has been said to them. Layering information may help with memory.
  • Determine ROI

Shared Decision Making

Communication Keys

Shared decision making (SDM) in the clinical setting is a collaborative process, often with the use of “decision aids” (pamphlets, videos, etc) that allows patients and their providers to make health care decisions together, taking into account the best scientific evidence available, as well as the patient’s values and preferences. Shared Decision Making respects the provider’s expert knowledge and the patient’s right to be fully informed of all care options and the potential harms and benefits. This process provides patients with the support they need to make the best individualized care decisions, while allowing providers to feel confident in the care they prescribe. This process is associated with reductions in the use of tests and elective procedures, and patients who are more well-informed, satisfied, and compliant with treatment recommendations*. The Oliver Center is growing a Division of Shared Decision Making and will post decision aids and other useful information here.

(Elwyn, Glyn;Edwards, Adrian 2009, O'Connor AM., Bennett C., Stacey D., et al. 2007).