Reporting Concerns
To: Healthcare Providers, Patients, family members, laboratory faculty and staff
Thank you for choosing UTMB Laboratory Services for your laboratory testing needs - we know you have choices. If you have concerns regarding the quality of laboratory testing, you may contact the Laboratory Administrative Director at (409) 772-5549 or email cdmaschm@utmb.edu.
If you feel that Pathology has not resolved your concerns to your satisfaction, you may report your concerns to either of the following:
UTMB Patient Services Department
Phone (409) 772-4772
email: patient.services@utmb.edu
The College of American Pathologists
Laboratory Accreditation Office
Phone 1.800.323.4040
The Centers for Medicare and Medicaid Services (CMS)
Central Office
Division of Laboratory Services (CLIA)
Phone: 410.786.3531
Toll Free at 1.877.267.2323 ext. 63531
For compliance issues you may contact:
UTMB Compliance Hotline
Phone: (800.898.7679)
Web: Compliance Fraud and Abuse
Again, thank you for choosing UTMB Laboratory Services.
Reference: Departmental Policy, PCS 3.01.01 "Communicating Employee Concerns"
