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Hospital Patient Financial Services
| Type of Call | Contact | Phone |
|---|---|---|
| Patient Calls | Customer Service | (409) 747-1099 or 800-435-1871 |
| All Other Calls | Main Department Number | (409) 747-1000 |
| Name | Area | Title | |
|---|---|---|---|
| Laurence Laughlin | All | Assistant Vice President | lelaughl@utmb.edu |
| Cheryl Arnold | Payor Management, Billing and Denial Management | Associate Director | caarnold@utmb.edu |
| Cheryl Herrod | Administration | Manager | csherrod@utmb.edu |
| Diana Agorastos | Eligibility Programs | Sr. Manager Patient Accounts | dagorast@utmb.edu |
| Ejay Birkmeyer | Systems Support | Information Systems Team Lead | ejbirkme@utmb.edu |
| Gianna Luper | Medicare / Agency | Sr. Manager Patient Accounts | gmluper@utmb.edu |
| Cynthia Penta | Hospital Coding | Coding Manager | capenta@utmb.edu |
| Danielle McPhee | Charge Master | Sr. Manager Patient Accounts | dkmcphee@utmb.edu |
| Lisa Swackhamer | Commercial/Medicaid | Sr. Manager Patient Accounts | loswackh@utmb.edu |
| Brenda Trochesset | Patient Account Services | Sr. Manager Patient Accounts | bltroche@utmb.edu |
| Linda Venzke | Billing / Denial Management | Sr. Manager Patient Accounts | lvenzke@utmb.edu |