Changing Your UTMB Email Password

Make sure you are not logged on to any other computer and that email and other applications are closed.

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Password Rules:

·         Passwords must be at least six characters (max 128) and contain both alpha and numeric characters.

·         Passwords must not be anything easily identified with the account owner such as: user name, social security number, nickname, relative’s names, or birth date.

·         Passwords must not be recurring as created by combining a set of characters that do not change with a set of characters that predictably change (i.e., May2002, Jun2002, Jul2002, or word123, word456, word789, etc.).

·         Passwords must not be dictionary words or contain dictionary words, or be acronyms, or common character sequences (i.e., 123456, qwerty, zxcvbn, etc.).

Hint:  You can purposely misspell words, and/or substitute numbers for letters, e.g., 0 for o, 1 for l,   for example, b01ogna.

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Scenario I:    Logged in to a UTMB-USERS-M domain PC (e.g., a library or LRC computer) with your UTMB username and password:

1.         Press Ctrl-Alt-Del.   It should show your username as logged on to UTMB-USERS-M.  If not, use the instructions for Scenario II.

2.         Click on the Change Password button.

3.         Enter your current password, then your new password twice, where indicated.

4.         Click OK.

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Scenario II:     You are using a home computer, your own laptop or are using a public PC where you are not logged on to the computer with your UTMB username and password.

 (To change your password from a home PC, you will need to be running VPN.)   For more information on running MyVPN, go to http://www.utmb.edu/is/operations/VPN_Info/MYVPN_setup.htm.

1.                  Go to the Email Home Page at: http://webmail.utmb.edu.

2.                  Select the second choice,  “Click here to change your password”

3.   Read the instructions and press the “Continue” button:

4.   When presented with the login screen you will need to enter the  domain name, 

utmb-users-m,  in front of your username.  Separate username from domain with a "\" (e.g., utmb-users-m\jdoe) as indicated in the illustration.   Enter your current password and press “OK”:

5.   Select the alternate password change site:

7.   Fill in your old password as indicated.   Enter your new password in the two spaces provided.   Press the "Change Password" button.

8.      You should get a confirmation message that your password has been changed.