Provide counseling and psychiatric services that support students’ personal and professional growth and development.

Cognitive complexity-

Provide counseling and psychiatric services and programs that foster critical and reflective thinking, reasoning, intellectual flexibility, emotion/cognition and identity cognition integration.

1. Point of view survey question “Was the main issue/problem that brought you in today addressed to your satisfaction?’

Achieve an 85% positive response rate.

Result: 99%

Continue to monitor. 

Provide wellness educational programs that support holistic student development.

Knowledge acquisition, integration and application-

Provide wellness programs that facilitate the integration and application of knowledge.

1. Input from Advisory Committee

2.Wellness series survey question 4, I gained usable skills and will be able to apply them to my academic and personal life.”

Achieve an average score of 2.

Suggestions sought from advisory committee at meetings February 21, 2006 & 9/25/06.  Program suggestions incorporated into future wellness series scheduled. 

93% of responses were a 1 or 2

Students reported at meeting 9/25/06 that they appreciated that their suggestions were used to plan Wellness Series programs.  They especially noted the outreach fairs and program on skin cancer.

Continue to work with advisory committee.

Continue to monitor.

Provide counseling and psychiatric services that support successful completion of students’ academic programs.

Persistence and academic achievement-

Provide counseling and psychiatric services and programs that support academic and person success leading to academic goals success including graduation.

1. SGA Survey –

Achieve a score of 90% or greater on counseling services meet student needs

2. Input from Advisory Committee.

3. Point of view survey questions that address academic performance.

Achieve a score of 80% or higher of agree or strongly agree that services helped improve academic performance.

Result: 87%

The advisory committee met 9/25/06 and reviewed FY 06 SGA survey results and the student wellness response. 

83% of students responded agree or strongly agree to this question.

Psychiatrist time was increased to 5/hrs week in March 2006. 

Outreach efforts have been increased; an open house was held in September 2006 to provide more student exposure to services offered; a passive outreach program is being developed.

Advisory committee was asked to provide suggestions for improving the student satisfaction with services meeting their needs.  Suggestions are to be provided by 10/15/06 and another meeting will be scheduled for November 2006.

An update will be provided to this item in December 2006.

Continue to monitor.

Provide health services that meet the students’ needs.

Practical competence-

Provide health services and programs that promote personal health and wellness, and living a purposeful and satisfying life.

1. Input from Advisory Committee

2. SGA Survey –

Achieve a score of 90% or greater on health services meet student needs

3. Point of view survey rating for quality of services.

Achieve a rating of 90% at the very good or higher level.

4. Point of view survey was the issue or problem that brought you in today addressed to your satisfaction.

Achieve a positive rating of 90%.

5. Point of view survey would you recommend student wellness to other students.

Achieve a score of 90%.

Advisory committee suggested at 10/24/05 meeting that outreach PPD placement and reading might increase student compliance of annual PPD testing and decrease placement of holds for students not complying. 

Result: 86.6%

Result: 98%

Result: 99%

Result: 99%

PPD outreach was provided April 4 & 5, 2006 and 40 students had a PPD placed.

The response to comments from the SGA survey may be found on the student wellness web site.  Issues raised included access – scheduling changes have been made to accommodate more appointments each day; slow service – staff inservice has been provided and a concerted effort made to see students at their appointment time and to provide the highest quality customer service. Progress on resolving these issue wil be monitored monthly using the student wellness exit survey.

Continue to monitor.

Continue to monitor.

Continue to monitor.

Continue to Monitor.