Student Wellness Point of View Survey

FY 08 Results

Student Wellness offers students an opportunity to anonymously evaluate the services they receive. Below are the results of surveys completed September 1, 2007 through August 31, 2008. There were 609 completed surveys.

• 93% of students seen report being seen within 10 minutes of their appointment time.
• 58% of students reported that they are always able to get appoints when they choose and 41% report they are sometimes able to get appointments when they choose.
• 100% of students report being greeted in a friendly manner on arrival at Student Wellness.
• 95% of students report the quality of overall services as very good or excellent.
• 99% of students report they would recommend Student Wellness to other students.

Profile of students reporting

83% female 17% male

12% Galveston College 8% GSBS 42% SOM 13% SON 24% SAHS 1% Other

Open ended question – Is there anything Student Wellness staff can do to improve the care or services provided for you?

 Example of Responses:

• Excellent service provided
• Service was excellent. I walked in, was greeted almost immediately, and taken to the exam room for my immunization quickly. In and out, just the way I like it!
• Nothing, everyone is amiable, professional and very helpful.
• It was so nice to be able to discuss my problem without judgment
• More candy
• Nope! Great job! Thank you!
• The staff is always smiling and accommodating. They all deserve a raise!
• This place is great!
• Everyone is friendly and made me feel very comfortable.
• It can be difficult to get an appointment here.
• Excellent work