Problems?

Problems Logging On?

If you can not log on to WebCT, there is a problem with your password or with your username. 

• WebCT username:  Your WebCT username is the same as your UTMB email username.
• Password:  Your  WebCT password is the same as your UTMB email password.

You will not be able to log on to WebCT until your instructor adds you to the class.  If  you cannot log on after you are sure you should be able to, contact the HelpDesk at x25200.

If your username/password is rejected 3 times, you will be locked out of both your WebCT account and your email account.  Contact the HelpDesk at 25200.

Do not call Academic Computing, Moody Medical Library or the WebCT help group if your username and password are rejected.  Only the HelpDesk can reset a password.

After your password is reset, you must close everything on your PC or re-boot it so that the new password will take effect.

Also, if you are able to log on to WebCT but cannot see your course listed on the myWebCT screen, contact HelpDesk  support at x25200.