Current, Recent and Past Administrative Residents and FellowsAdministrative Fellowship
UTMB has a rich history of successful Administrative Fellows and Residents. Many have stayed part of UTMB and many have found other opportunities throughout the nation. The following are current and past fellows and residents of UTMB Health System.
Jessica Mussatto, Current Fellow
Jessica is the 2018-2019 UTMB Health System Administrative Fellow. Jessica earned her Bachelor of Science in Biology from Texas Christian University in Fort Worth and completed her Master of Health Administration in May 2018 at the University of North Texas Health Science Center, also located in Fort Worth.
In her role as Administrative Fellow, Jessica will assist with Health System projects and monthly operations reports. She will also lead the recruitment for the future Administrative Fellow and serve on a number of committees across the institution to gain knowledge of the organization and the health care industry. During her fellowship experience, she would like to learn more about process improvement, as well as quality, safety and efficiency of care.
Previously, Jessica interned at Children’s Health in Dallas, Texas with an emphasis in quality and safety. She completed an additional internship at North Texas Area Community Health Centers in Fort Worth. Prior to this, she worked as a consultant with Cerner Corporation where she assisted in software implementations at a number of health care organizations. She was a biology research assistant in the TCU Biology Department and also previously served as a Medical Assistant at Concentra Urgent Care in Olathe, Kansas.
Jessica chose UTMB Health for her fellowship experience because she says it offers an opportunity to be a part of a dynamic and growing health system with many community access points, diverse service lines and robust teaching programs, as well as a strong culture of learning and commitment to service in its communities.
Previous UTMB Fellows serving at UTMB
Taylor Duncan-Presson, Senior Management Analyst, Accountable Care Operations
Taylor served as the 2017-2018 Administrative Fellow. She received her Bachelor of Arts in Psychology from Indiana University-Purdue University Indianapolis in Indianapolis, Indiana and her Master’s in Health Services Administration at Xavier University in Cincinnati, Ohio. During her fellowship, some of the projects Taylor worked on included project management for the Patient Resource Optimization Program (PROP), PCMH recertification, and a program proposal for unsponsored patients needing IV antibiotics.
In her current role, Taylor works as a data analyst and project manager for the Accountable Care Team. She supports the team in tracking and meeting quality measures to attain Shared Savings with four insurance companies. Additionally, Taylor is assisting in building the Patient Service Specialist workflow, constructing the department’s strategic vision, and partnering with members around the health system to provide holistic and preventative health care to UTMB’s patients.
In her free time, she is active in the community and has a vision to serve and build relationships with those in need around Galveston and surrounding counties.
Sarah Jones, Business Operations Manager, Perioperative Services
Sarah served as the 2015-2016 Administrative Fellow for UTMB. Throughout her fellowship, she had the opportunity to work with staff on two new hospital openings, ANCC Magnet re-designation, policies and procedures, and several process improvement initiatives. She believes the sense of trust throughout the entire organization and a spirit of teamwork and collaboration distinguishes the UTMB fellowship experience from that of other organizations.
Coming from a medically underserved background, Sarah’s passion to serve others through a career in health care has been lifelong. Her interests include service-line business operations, population health management, and quality process improvement.
Sarah currently serves as the Business Operations Manager for Perioperative Services at UTMB. She earned her Bachelor in Biomedical Science at Texas A&M University and her Master of Health Administration at University of North Texas Health Science Center.
Michael Rape, Business Analyst, UTMB Hospital Galveston (TDCJ)
As the 2014-2015 Administrative Fellow, Michael assisted with Health System projects, monthly operational reports, recruitment, along with a number of committees across the institution.
He is currently an analyst at Hospital Galveston, the maximum-security prison hospital located on the UTMB campus. It is the first and only hospital specializing in offender care on the campus of a major medical center and teaching institution in the world.
Prior to UTMB, Michael interned at Main Line Health System in Bryn Mawr, Pennsylvania and Yale-New Haven Health System in New Haven, CT. He is a member of several national organizations, including Toastmasters International, Phi Beta Sigma Fraternity and the National Pan-Hellenic Council. In addition, he has been a mentor for such programs as Upward Bound and Brother-to-Brother.
He earned both his Bachelor of Science and Master of Science degrees in Health Services Administration from the University of Central Florida in Orlando, FL. He hopes to one day become a positive influence in the industry and help as many people as possible.
Rachel Murray, Business Manager, Liver Transplant Services, UTMB Health System
Rachel served as the 2012 – 2013 Administrative Fellow for UTMB Health. During her fellowship, she obtained in depth knowledge of hospital operations, strategic planning, and payment reform through her work on a wide array of health system projects. After her fellowship, she transitioned into a Sr. Management Analyst role, where she served as a project manager for and aided in the development of health system initiatives, including implementing a new unit based leadership model. She played a key role in developing and leading financial, strategic planning, and market analysis efforts for business development opportunities being reviewed by the health system.
She has since transitioned to the UTMB Transplant Center, where she currently serves as the Business Manager for Transplant Services and Program Manager for the Liver Transplant Program. In her role, she oversees the financial aspects of the transplant program, including optimization of the Medicare Cost Report and the annual budgeting process. She also manages the day to day operations of the liver transplant program.
Prior to joining UTMB, Rachel earned her Bachelors of Science in Biology at Texas A&M University and her Master of Health Administration at University of Texas A&M Health Science Center in College Station.. Growing up in a rural area, her interest in health care stemmed from her desire to address the health care disparities faced by diverse populations across Texas.
Richard Foy, Director, Neurovascular Services, UTMB Health System
Richard served as the 2011-2012 Administrative Fellow for UTMB Health. After completion of his fellowship, he began working in Service Line Operations, where he oversaw the strategic and operational priorities for Neurodiagnostic services, which include the areas of electroencephalograph (EEG), evoked potential (EP), intraoperative monitoring (IOM), electromyography (EMG), and the epilepsy monitoring unit (EMU).
Since that time, he has received progressive responsibilities at UTMB and now serves in the role as Director of Neurovascular Services. In his current position, Richard manages all operational and financial aspects for neurodiagnostics, vascular labs, neurology clinics, pain clinics, and dialysis access clinics for the health system. His services are located in four hospitals and five clinical sites.
Richard grew up in rural Kentucky and became interested in health care administration because access to primary care and specialty services was limited. As an undergraduate, Richard's desire to pursue a career in the health care industry was strengthened as after participating in events such as the Memphis Poverty Plunge simulation, several community development campaigns to the Dominican Republic, and a medical mission trip to Guyana, South America. His current interests include hospital operations and health care services delivery innovation.
Richard received a Master’s in Business Administration in 2011 and a Master’s of Science in Health Administration in 2012 from the University of Alabama at Birmingham. While at UAB he completed an internship at a county-run hospital where he assisted the Director of Customer Service and Health Plans in analyzing trends in patient and staff satisfaction data.
2016-2017 | Matthew Johnson
2013-2014 | Mai Goss
2011-2012 | Ben Dzialo
2010-2011 | Allison Au
2008-2009 | Jessica Bodner
2008 | Scott Froehlich
2007-2008 | Melissa Paschenko
2007 | Darcy Derickson
2006-2007 | Megan Hamid
2006 | Seth Frey
2005-2006 | Amanda Estrada
2005 | Jennifer Powell
2004-2005 | Melissa Pennington
2004 | Jonathan Church
2003-2004 | Leanne Metzler
2003 | Lisa Woods
2002-2003 | Suzette Barber
2002 | Barbara Stripling
2001-2002 | Suzanne Kraft
2001-2002 | J’Amy McClanahan
2001 | Andy Chen
2000 | Scott A Marry
1999-2000 | Carl T. Dolezal
1999 | Amanda L. Pond
1998-1999 | Bobbi J. Rock
1998 | Trent E. Gordon
1997-1998 | Jim Meyers
1997 | Tara A. Reilly
1996 | Scott M. Hermstein
1995-1996 | Christy K. Mays
1995 | Michael H. Lambert
1994-1995 | Diane M. Hawthorne
1994 | Christine M. Keating
1993 | Karen L. Johnson
1992 | Roxana Godinez
1991 | Anthony Sala