Christine M. Young, Current Fellow

Christine M. Young currently serves as the 2023-2024 UTMB Health System Administrative Fellow. She received her Bachelor’s in Public health from Texas A&M University and her Master’s in Health Administration at Cornell University. During her 3 years at Texas A&M, Christine co-led multiple research initiatives and worked with rural, low-income, underserved communities to examine their healthcare experiences. Her time working with vulnerable populations led her to publish 4 research works in nationally recognized journals and co-author 4 working manuscripts to help bring awareness for the need to provide these communities better quality care. At Cornell, she was involved with various initiatives such as directing the SSM Health Co-sponsored, Sloan Program in Health Administration National Case Competition, which garnered over 120 graduate/professional student participants across the United States.

Prior to joining UTMB Health, while in her graduate studies Christine served as a Program coordinator for the ACHE-Southeast Texas Chapter and was actively involved in facilitating and spearheading the various strategic initiatives. She interned at Vanderbilt University Medical Center, where she supervised a specialty wide quarterly Quality Improvement Initiative for 19 Patient-Centered Medical Homes. Direct from her efforts, over 2,200 additional lives were impacted, and her process improvement recommendations continue to aid an additional magnitude of patients weekly in obtaining timely, needed care.

Christine brings a passion for providing equitable, accessible, high-quality care for all individuals regardless of socioeconomic or geographic background. She confidently chose UTMB Health because of the organization’s forward-thinking spirit, commitment to continuous learning, and constant drive to pursue high-quality patient care.

Outside of work, Christine enjoys making Charcuterie boards, Aquascaping, Fencing recreationally, training her Maltipoo, Angie, for her Therapy Dog certification, and spending time with her friends and family.

Stephanie Kubachka, Laboratory Services Manager, Laboratory Administration

Stephanie served as the 2022-2023 UTMB Health System Administrative Fellow. Previously, Stephanie worked as a Medical Laboratory Scientist at Kelsey-Seybold Clinic. Her supplementary role as a Technical Consultant included managing the daily operations of the clinical laboratory and improving the quality of analytic performance. In addition to her passion for improving patient outcomes, these experiences provided her with the motivation for seeking a career on the administrative side of healthcare.

Stephanie possesses a Bachelor of Science in Biomedical Science from Texas A&M University and a Bachelor of Science in Clinical Laboratory Sciences from the University of Texas Medical Branch. In May 2022, Stephanie earned a Master of Healthcare Administration and Master of Business Administration from the University of Houston–Clear Lake.

While in her graduate studies, Stephanie’s desire to attain different perspectives in healthcare led her to Northern Utah. As an Administrative Intern for Intermountain Healthcare, her work involved projects in operations and continuous improvement. Stephanie seeks to advance quality of care by pursuing further practice in these areas while gaining exposure to other administrative and clinical departments. Stephanie confidently decided to return to UTMB because of the organization’s commitment to continuous learning and quality patient care.

Adriana Skinner, Service Line Operations Manager, Health System Strategy

Adriana served as the 2021-2022 UTMB Health System Administrative Fellow. During her fellowship, Adriana facilitated numerous process improvement initiatives across the organization, participated in UTMB Health’s first system-wide Joint Commission survey, implemented an Administrative Internship program, and gained experience in program and service line development. After completion of her fellowship, Adriana transitioned into her current role as Service Line Operations Manager working under the Vice President of Health System Strategy. In this role, Adriana collaborates across the enterprise to coordinate the development and operations of various Service Lines to achieve key strategic objectives in a patient-focused manner.

Prior to joining UTMB Health, Adriana worked in an outpatient surgery clinic in the Texas Medical Center where she gained experience in clinical operations, data analytics, and developed a thorough understanding of revenue cycle operations.

Adriana earned a Bachelor of Science in Chemistry from Texas Christian University in Fort Worth, then graduated with a Master of Healthcare Administration and Master of Business Administration in May 2021 from Texas Woman’s University in Houston.

Jessica Shipp, Program Manager, Access Services Department

Jessica served as the 2018-2019 UTMB Health System Administrative Fellow. During her fellowship, she had the opportunity to work on the opening of the UTMB Clear Lake Campus, a Joint Commission Survey, and several process improvement initiatives across various health system departments. As the Program Manager of the Access Services Department, Jessica oversees the Access Center, which answers UTMB phones 24/7 and supports functions such as appointment making for the outpatient clinics, nursing triage, MyChart support, the maritime program, and the polar operations program. Before joining the Access Center, Jessica was a Project Manager for Ambulatory Operations. As a Project Manager, she had responsibility for leading projects and process improvement initiatives for the nearly 90 clinics, as well assisting with enterprise level data analysis and management

Jessica started her career in Health IT as a consultant for Cerner Corporation. Leading healthcare software implementations sparked her passion for healthcare management. Since that time, Jessica has developed particular interests in operations, process improvement, and ambulatory access management.

Jessica earned her Bachelor of Science in Biology from Texas Christian University in Fort Worth and completed her Master of Health Administration in May 2018 at the University of North Texas Health Science Center, also located in Fort Worth.