UTMB’s Business and Finance group began a comprehensive effort to improve processes through the LEAN initiative introduced in Fall 2011. Some 39 employees received an intensive four-day training, while another 50 took part in a two-hour overview training.
In all, nearly 120 Business and Finance employees were part of the inaugural LEAN training, needs assessment and project development effort, which resulted in the development of seven diverse projects addressing improvements in:
- Clinic Migration
- IS Help Desk
- New Vendor Onboarding
- Disposition of Surplus Property
- Police Reporting Requirements
- Employee Directory Update
The 39 members of the inaugural LEAN Team
presented their findings and proposed recommendations for improvement to the Business and Finance leadership team in December 2011. All seven recommendations are in various stages of approval and implementation.
Next steps in the Business and Finance’s LEAN initiative includes: creating an infrastructure and assigning resources to the program; training additional staff; providing advanced training to inaugural team members; development and implementation of additional LEAN projects.
The origins of LEAN can be traced back to Ford Motor company’s use of the “assembly line” in the 20th Century and later to Toyota Corporation. While LEAN principles were initially created to improve manufacturing processes, the techniques have also been applied successfully to service industries, such as health care.
READ MORE ABOUT LEAN IN IMPACT
MEMBERS OF THE INAUGURAL
LEAN TEAMS (iSpace Link)