New Patient Experience and Event Reporting System Go-Live: June 21

NEW! Patient Experience and Event Reporting System goes live June 21

UTMB’s current Patient Safety Net (PSN) reporting system will be replaced on Thursday, June 21 with a new and improved patient event reporting system. In addition to capturing information on near misses and adverse events, users will now have the ability to submit patient experience reports such as compliments and complaints.

The new system, Midas+ Juvo, will be referred to at UTMB simply as the “Patient Experience and Event Reporting System.”

Access to the system will continue to be available via the iUTMB homepage - the current Patient Safety Net (PSN) button will be replaced.

For assistance during go-live, please leave a voicemail with Patient Safety at (409) 772-4775.

Please note, Event Managers should log into the system using Internet Explorer.

For more about the new system, including what will be different and what will remain the same, please visit Quality, Safety & Performance Improvement website at

Times:1:00 AM - 11:55 PM
Location:UTMB Health System
Audience:Administration Education Research Hospital Clinics Staff Students Faculty
Contact:Mary Feldhusen
Health System Administration