Direct Loan Only Exit Instructions

As a recipient of student financial aid while attending UTMB Galveston, you are required to complete a financial aid exit interview if your enrollment status changes to any of the following: less than half time, leave of absence exceeding 120 calendar days, dismissal, withdrawal, or graduation. Additional information may be found on the alumni pages of the Enrollment Services website. (If you are not graduating or did not receive direct loans while at UTMB, please email us.)

An exit hold may be placed on your academic record. This hold may prevent you from receiving university services such as transcripts and diplomas. This hold will remain in place until you properly complete the Student Financial Aid Exit Interview.

Please note that you will need reference information including your spouse, parents, expected employer, and three personal references. If your parents are deceased, please provide a next of kin. THIS IS NOT OPTIONAL. If you do not provide the information, or if any of the requested information is missing, your exit interview will be considered incomplete.

Questions regarding your student loans should be directed to American Student Assistance or

Step 1: Log onto the National Student Loan Database for Students ( This site requires the user to have their Department of Education PIN. Click on "Financial Aid Review" to print your loan information (or call 1-800-730-8913). Complete the exit counseling, following the on-screen instructions until complete. We will receive notification when your exit is complete.

Contact Information for Student Loans

  • Visit the Federal Direct Consolidation Loan (if applicable) at Print your loan information (or call 1-800-877-7658). You may access applicable forms related to your DL by clicking the "Forms & Publications" link.



Old Red

We are proudly located in the historic Ashbel Smith Building, affectionately known as 'Old Red'.

Second Floor, Room 2.210

Mailing address:
Office of Enrollment Services
The University of Texas Medical Branch
301 University Boulevard
Galveston, Texas 77555-1305

Ph: (409) 772-1215
Fax: (409) 772-4466

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