Going the Extra Mile

The GEM Program is designed for employees, students and volunteers to recognize each other for their professional behavior and for Going the Extra Mile in their daily activities. The program reinforces the principles in the UTMB Professionalism Charter.

President's Message

President Dr. Callender

Department Heads and Supervisors,

As you know, UTMB is only as good as the people we employ. As managers, we have a charge to hire good people, to support and foster their development, to recognize their achievements and to say “thanks.”

We have a tool available to help with some of these charges—the GEM Program. Begun in 2000, the Going the Extra Mile program has been successful in rewarding and recognizing our most valuable assets: our employees, students and volunteers. The program reinforces our commitment to professionalism and service, and allows you and others in your area a means of recognizing those who routinely exhibit exemplary characteristics.

Drawing Entry Process – The process of submitting a drawing entry form—used to submit an employee's name after she or he has received three cards—is online.

Awards – We are currently drawing 50 names—once per year—and awarding each honoree a UTMB branded item.

The GEM program is a very cost-effective way for us to recognize those employees, students and volunteers who exhibit the types of professional behaviors and attitudes we want to be even more widespread on our campus.

As a supervisor, I encourage you to participate in the program. Use it personally, as a way to offer a “pat on the back” to others. Also, encourage your employees and staff to use the program to recognize their peers. When a job is really done well, we can't say thanks enough. Please join me in continuing to make this program a success and in highlighting members of our UTMB family who are truly Going the Extra Mile.


David L. Callender, MD, MBA, FACS
UTMB President

Send eGEM Card

Caught someone in the act of being extraordinary? Send an eGEM card now.

GEM Stories

We are always looking for stories about employees, students and volunteers that show the caring and compassion exhibited at UTMB on a daily basis. Share your GEM story.

"Andrea Bailey put forth a significant amount of effort
and creativity to ensure this year's Medical Laboratory Professionals Week was enjoyable for the entire
department of Laboratory Services. Andrea's actions
create an environment in which everyone feels valued,
respected and supported."
Mindy Dement, May 2, 2018

"I can always count on Andrea Bourland to keep the
New Caney clinic running smooth since she is covering
as we are trying to fill the RN position over there. I have
been asking a lot of her and she does everything she is
asked to do which really helps me a lot."
Kelly Hernandez, April 12, 2018

"Mr. Austin is always available to lend a helping hand.
He always has a positive attitude and a genuine desire
to help others. He is patient, level-headed, and an excellent
role model. I am grateful for his direction and help when
I needed it!"
Amy Johnston, March 6, 2018

2018 GEM Honorees & Award Winners

Click here to view the GEM honorees and award winners recognized at the 2018 Employee Service Day ceremony.

Site Managed by HR Talent and Organizational Development