Wireless Network Services (Wi-Fi)

NetworkServices_Wi-Fi

  • UTMBa & UTMBWiFi Secure Wi-Fi

    The wireless network enables faculty, students, and staff with a UTMB username and password to connect laptop computers or other devices to the network from many UTMB locations without the need to plug in a data cable. Students, Faculty, and Staff should connect to the "UTMBWifi" wireless network.

  • Guest Wi-Fi

    Wireless internet access is provided to patients and guests in all areas of the campus and hospital served by the UTMBGuest wireless network.

    Caution: As with most public wireless networks, UTMBGuest Wi-Fi is NOT secure and privacy cannot be protected. Any information being sent or received could potentially be at risk. Wireless users should not transmit sensitive personal information (credit card numbers, passwords, or any other sensitive personal information) while using the UTMBGuest public wireless network.
Wireless Standard
  • A wireless card/adapter that supports the 5GHz Wi-Fi standard, or commonly known as 802.11a, is preferred
  • IEEE 2.4 GHz or 802.11b is no longer supported
  • DHCP must be enabled (this is the default)
Authentication
  • All UTMBWIFI users will use WPA2-enterprise / 802.1x authentication
  • All UTMBGuest users will connect to an open SSID
Security
  • Computers accessing the UTMB network with a wireless connection are required to have up-to-date patches and current, auto-updatable antivirus software installed
  • Students, faculty, and staff should contact the Service Desk at (409) 772-5200 for information on acquiring antivirus software

Detailed instructions for connecting to the wireless network:

Windows
Macintosh
  • MacOS
Mobile Devices

Personal Devices
Users should be familiar with their own personal wireless device and have basic knowledge of how to connect their devices to a wireless network.

UTMB cannot guarantee that all users will be able to make a wireless connection due to the many types of devices on the market. Devices greater than 4 years old or devices with reduced features have an increased chance of being incompatible with UTMB wireless network.

Currently, wireless network connectivity does exist across the entire UTMB enterprise. If you have any questions about wireless availability, please contact UTMB's IS Service Desk at (409) 772-5200 or ishelp@utmb.edu to open a ticket. A Network & Security Services representative will soon be in touch.