Q. If there are no available appointments, can I "squeeze" into the schedule?
A. No. Everyone's experiment is treated the same, and the lab is run on a first-come, first-served basis only.
Q. What if someone is using the instrument during time that I reserved?
A. Any user has the right to insist that their experiment begin according to the published schedule. They may choose to give up some of their time, but it is not required.
Q. Can I book an experiment after 5 p.m. or on the weekends or holidays?
A. There are no flow lab personel in the lab after 5 PM to run samples. Independent users of the LSRII-Fortessa can use the lab after hours to run that instrument. These users will need to apply for a key to the flow lab in advance. The application should go through the flow lab manager.
Q. Can the flow lab put me on standby in case time becomes available, and then call me?
A. Yes and no. It is not practical to keep a list of people on standby, and then try to call them. However, since the schedule is available on the internet, and it changes dynamically during the day, users on "standby" can immediately take any opening that comes available on a "first-come first-served" basis. This should be done using email reservations and not by phone.
Q. Why are email reservations and cancellations necessary?
A. A written record of reservations and cancellations is generated that protects all parties from misunderstandings. Email is required for cancellations. Also, this system can be used even when the flow lab operator is busy assisting someone with their experiment, and cannot talk on the phone, or in person, without compromising work in progress.
Q. Can I run the instruments without the flow operator's assistance?
A. Independent users of the LSRII-Fortessa can use the instrument independently.