Student Support

Students are always welcome to call our Service Desk at (409) 772-5200 for assistance.

IS Mobile Devices & Student Support provides in-person support for students' computers/laptops on a walk-in basis. Services provided include spyware/virus removal, software installations, upgrades and internet configuration. Service is available on the Galveston Campus, during the hours designated:

IS Mobile Devices & Student Support
Hours of Operation:
Mon. - Fri. 8:00 a.m.- 5:00 p.m.
1.115 Administration Building


  • Adobe Installation
  • Antivirus Installation
  • Microsoft Office Installation
  • Skype for Business Installation
  • Windows Activation
  • Data Back up on External Hard Drive
  • Network Troubleshooting
  • Tegrity Trouble Shooting
  • Unlock UTMB Account


  • One must be a current UTMB student
  • After graduating, students will no longer receive support
  • Faculty/residents will need to contact the Service Desk at (409) 772-5200