Unusual event Policy Term Definition

an occurrence involving a patient, employee, or visitor which is not consistent with the accepted Hospital/Clinic operation or the routine care of a particular patient, or whenever there is an unusual or unexpected response by the patient to standard treatment or medical intervention. Examples of such occurrences are: • Medication errors • Adverse Drug Events (ADE) • Unusual events that occur to employees (the event involves an employee injury, the WCI process must also be followed) • Patient/visitor falls • Errors related to procedures/treatment/testing • Equipment/supplies/device failure