UTMB recognized as a five-star academic health center with national quality leadership award

Friday, Sep 15, 2017

Dr. David L. Callender, President


In 2016, our institution took on an ambitious goal as part of UT System Chancellor Bill McRaven’s Quantum Leaps: by summer 2017, be counted among the Top 20 U.S. academic health centers participating in an annual survey that quantitatively measures patient care quality and safety.


At that time, we were ranked 76th out of 102 participating organizations. We clearly had a challenge before us. But in true UTMB fashion, we worked together to rise to the occasion through our ongoing Best Care initiative focused on delivering the best care to every patient, every time. I am honored to announce that UTMB not only met our “Top 20” goal, we far exceeded it. In short, we did it! 


Last night, UTMB was among 12 U.S. academic health centers to receive the 2017 Vizient Bernard A. Birnbaum, MD, Quality Leadership Award.Based on the final results of our Vizient survey, UTMB now ranks ninth among 107 participating organizations and has achieved 5-star performance. The other academic health centers that received the Birnbaum award were Mayo Clinic-Rochester, NYU Langone Health, Froedtert & the Medical College of Wisconsin-Froedtert Hospital, Rush University Medical Center, Penn State Health Milton S. Hershey Medical Center, University of Utah Health, UC Health University of Colorado Hospital, Lehigh Valley Health Network, The University of Kansas Hospital, Nebraska Medicine and Oregon Health & Science University Hospital. (For more information on Vizient, see our press release.)


We owe this tremendous achievement to the hard work of faculty and staff throughout UTMB—from our physicians, nurses, house staff and others who provide direct patient care to those in other roles who ensure a positive patient experience, who train the future health care workforce to provide best care, and who provide our caregivers with the tools and treatment options they need to provide the best care to every patient, every time.


I want to personally thank Donna Sollenberger, executive vice president and chief executive officer of our health system, and Dr. Gulshan Sharma, vice president and chief medical and clinical innovation officer, for their leadership of the Best Care initiative. In partnership with Dr. Danny Jacobs, executive vice president and provost, and dean of the School of Medicine, and Cheryl Sadro, executive vice president and chief business and finance officer, they have ensured that Best Care is a focus throughout the institution. That level of alignment around a common goal is what makes such remarkable success possible.


We are planning a celebration event for October 16; watch iUTMB and Weekly Relay Notes for more information coming soon.


In the meantime, know that once again, the UTMB community has proven that, working together, we truly can work wonders. We will continue to look for ways to improve our own performance and to improve the state of health care overall. But even as we look ahead, we should take time to reflect on and celebrate what we have accomplished this year—together.


Thank you!

Dr. David L. Callender