Hospital Visitation and Screening PolicyUpdated 9/2/20
Please be advised that COVID-19-infected or COVID-19-suspected patients will NOT be allowed any visitors, except under exceptional circumstances.
All visitors are required to check in at the hospital front desk and follow these safety measures:
- Masks MUST be worn at all times within the building.
- Visitors will be screened for COVID-19 symptoms at designated UTMB Health entrances; if visitors exhibit symptoms, they will be denied entry.
- Visitors are not permitted to congregate in public areas, such as lobbies and cafeterias.
Adult Inpatient Unit Visitation:
- A maximum total of TWO (2) healthy adult visitor (age 18+) are permitted between the hours of 10 a.m. and 6 p.m.
- Visits are limited to 30 minutes.
Women’s, Infants’ and Children’s Unit Visitation:
- One (1) healthy partner or spouse may stay continuously with a patient in Labor & Delivery and the Mother Baby Unit.
- One (1) parent or caregiver may stay continuously with a child receiving pediatric care. Multiple healthy caregivers may alternate visits.
- The mother and one additional caregiver (designated by the mother) may visit neonatal ICU patients.
Emergency Department Visitation:
- One adult visitor may accompany a patient in the Emergency Department. However, NO visitors may be allowed to accompany a COVID-19-suspected or COVID-infected patient. Furthermore, no visitors will be allowed to wait in the ED waiting room while the patient is undergoing evaluation.
- *Please note: Due to constraints based on space/size and coordination of patient traffic, a no-visitor policy remains in effect for the Angleton Danbury Campus Emergency Room.
Compassionate Care Exceptions:
- Some compassionate-care exceptions may be made on a case-by-case basis, with approval by the Unit Nurse Manager or Clinical Operations Administrator. Exceptions will be granted for extenuating circumstances, such as end-of-life care.
Outpatient/Clinic Surgical Procedures:
- Visitors are not allowed in clinics, with exceptions for the following:
- Patients having a Day Surgery (outpatient surgical procedure) may be accompanied by one (1) health visitor at any time. The visitor will be restricted to the procedure area and/or waiting area only.
- One healthy parent or caregiver with a pediatric patient.
- One healthy required medical decision-maker with adult patients.
- One healthy caregiver for patients who are unable to walk or move about without assistance.
UTMB Health recognizes the importance of family support to our patients, and we encourage patients to have virtual visits with loved ones using their personal smart devices during this time.