Visitor Restrictions and Screening Now in Place Updated 3/29/20
Visitor access to our hospitals on all four campuses and clinics has been dramatically limited to reduce risk and enhance patient and employee safety, in response to the COVID-19 threat.
UTMB has instituted a NO VISITORS policy at all its hospitals.
This policy applies to patient rooms, our emergency departments and all waiting areas. Exceptions are being made for:
- a partner or spouse of someone in Labor & Delivery;
- one parent or caregiver with a child receiving pediatric care; and
- those visiting patients receiving end-of-life care.
Beyond these examples, visitor permission may be granted by the Patient Care Team on a case-by-case basis.
Anyone being allowed access will be screened at designated entrances. Please note that most hospital entrances will be closed; signage will direct visitors to the correct entrance. If visitors have symptoms including a fever or cough, they will be denied entry.
In all our outpatient clinics and procedure area, we are no longer allowing visitors. Exceptions will be made for:
- 1 parent or caregiver with a child;
- 1 required medical decision-maker with adults; or
- 1 caregiver for patients who are unable to walk or move about.
This policy will be in place until further notice. (Remember all patients should call the Access Center at (409) 772-2222 or (800) 917-8906 before coming to any urgent care center or clinic so the nurse hotline can determine the best location for needed care—regardless of symptoms. We will offer televisits whenever medically appropriate.)
Based on direction from Texas Health and Human Services, employees and faculty members are also being directed to specific entrances, and will be screened. Details for employees, including designated entrances and other important details, are in the Hospital Entrance Employee Screening post.
We understand the hardship these policies place on families (and the inconvenience for our employees); it is a difficult decision at a challenging time. Thank you for your understanding and support as we work to minimize risks associated with COVID-19, and keep our patients, your loved ones, family and friends, and our healthcare team safe and healthy.
Get details on hospital entrance screening for staff.