Interim Visitation Policy Update (5/11/21)

The following updates have been made to our public entrances and visitation policy to ensure the continued safety of our patients, visitors and staff. Although vaccination rates are increasing in the communities we serve, the CDC has not made any formal recommendations for visitation based on vaccination status.

Adult Medical/Surgical Areas and ICUs:

  • Please be advised that COVID-infected or COVID-suspected patients will NOT be allowed any visitors, except under exceptional circumstances.
  • All visitors (maximum 2 per day, age 18 years and older) are allowed on adult med/surg units each day; visitors may not rotate more than two designated visitors in/out of the unit each day (for example, if four visitors should arrive on one day, only two of those visitors may visit the unit that day).
  • All visitors are required to adhere to the following safety measures:
    • Visitation hours are 10 a.m. to 8 p.m.
    • Visit duration should be limited and may not impede patient care.
    • Masks MUST be worn at all times within the building.
    • Visitors will self-attest for COVID-19 symptoms at hospital entrances. If visitors exhibit symptoms, they should refrain from entering the hospital facility.
    • Visitors are not permitted to congregate in public areas, such as lobbies and cafeterias.

Women’s, Infants’ and Children’s Units:

  • In the Labor & Delivery Unit, one (1) healthy partner or spouse and an additional support person (at the discretion of unit staff) may stay continuously with the laboring patient. A second support person is not allowed for COVID-positive women in labor.
  • In the Mother-Baby Unit, a partner, spouse or any other individual as chosen by the mother may stay continuously with the mother. During visitation hours, one (1) additional adult visitor per day may be allowed to visit mothers and newborns who are COVID-negative. Visitors are not allowed in the nursery unit.
  • In the Neonatal ICU, the mother and one (1) additional caregiver (designated by the mother) may visit the patient. No other visitors are allowed in the Neonatal ICU.
  • In the General Pediatrics Unit and Pediatric ICU, patients who are COVID-negative may have two (2) designated primary caregivers with them at any given time. Two additional adult visitors may visit COVID-negative patients in the General Pediatrics Unit per day during visitation hours. Additional visitors to the Pediatric ICU will be determined by the unit staff. Patients who are COVID-positive may have up to two (2) caregivers who can alternate their visitation, but the visiting caregiver must remain in the patient’s room.

Compassionate Care Exceptions:

  • Some compassionate care exceptions may be made on a case-by-case basis with approval by the Unit Nurse Manager or Clinical Operations Administrator. Exceptions will be granted for extenuating circumstances, such as end-of-life care.
    • End-of-life visitation is limited to a maximum of four (4) adult persons per day, two at a time, and should be immediate family members.
    • As a reminder, visitors should not congregate in any area.

Emergency Department:

  • Two (2) adult visitors may accompany a patient in the Emergency Department. However, NO visitors are allowed to accompany a COVID-suspected or COVID-positive patient into the exam room with the exception of one (1) adult caregiver accompanying children age 18 years or younger. Exceptions will be granted as delineated by the clinical condition of the patient.


One (1) healthy caregiver is permitted to accompany any patient in our clinics.

Walk-In Urgent Care Clinics:

  • The following information should be clearly posted at all urgent care clinic entrances:
    • Everyone entering the facility must wear a mask regardless of vaccination status.
    • Patients in waiting rooms must be seated 3 feet apart. Standing or congregating is not permitted.
    • No more than one (1) visitor may accompany a patient in the waiting room.
  • Patients with symptoms of COVID should be moved quickly to an inside room or to a separate waiting area, if available.

Outpatient Surgical Procedures:

  • Visitors are NOT allowed, with exceptions as follows:
    • Outpatient surgical procedures refer to procedures were a patient would not be admitted to the hospital, but will undergo anesthesia in order to receive their procedure and will require someone to drive them home (i.e., outpatient surgical procedures, colonoscopies, endoscopy procedures, Cath Lab procedures, etc.); these patients may be accompanied by one (1) healthy visitor at any time. The visitor will be restricted to the procedure area and/or waiting area.
    • Two (2) healthy caregivers are permitted with a pediatric patient.