The ITS Voice team and the telecom carrier, Lumen, will be performing a policy change on our Austin Lumen SIP Trunks on Tuesday, 7/14, starting at 6PM to 10PM. This is low-impact; however, there may be a brief (5–30 seconds) interruption to outbound calls ONLY from Avaya phones while the updated policy is applied.
Please contact the ITS Service Desk with any questions at (409) 772-5200
CC# 66866