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Alert Information



 Yellow:  Epic EMR Alert

IT Services: Epic Maintenance On On Tuesday June 2nd 2026, at 6:00pm

Tuesday, May 26, 2026 • 11:38 AM delittle

 On Tuesday June 2nd 2026, at 6:00pm (1800) a software update will be applied to the Epic EMR.  During this Epic maintenance the screen will be locked, and a system message will appear showing the progress of the update. No action is needed. You will be able to resume your activity when the update is complete which should be an estimated 5 minutes.

 

Please contact the ITS Service Desk with any questions at (409) 772-5200

 

CC# 65993


 Yellow:  Website Alert

Many UTMB websites will be offline for upgrades Monday, June 1 at 8 p.m.

Thursday, May 28, 2026 • 10:59 AM pvaldes

Updates to UTMB’s web infrastructure will disrupt access to many of UTMB’s websites on Monday, June 1, 2026, from 8 to 9:30 p.m. The work will impact both intranet and external sites (although not at the same time).

The work on the Sitefinity content management system (CMS) will intermittently affect access to most sites hosted from www.utmb.edu, intranet.utmb.edu, and utmbhealth.com. During the updates, traffic will be redirected to a temporary home page with contact information for various areas, and provide direct access to UTMB sites unaffected by the update, including Citrix, Epic, the provider directory, and many other application websites such as Kronos, Blackboard and Office 365.

If you are a web developer, please suspend any work in the CMS after 6 p.m. on Monday, June 1, to allow for a system backup.

We apologize for any inconvenience. If you have questions about Sitefinity or the upgrade, please write to sitefinity@utmb.edu. If you have general questions or experience problems after the upgrade, please contact the ITS Service Desk.














Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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