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Alert Information



 Red:  Cellular Provider Alert

IT Services: Possible Cellular Service Disruption at LCC Hospital on Wednesday, August 26, 2026 from 9:00pm -1:00am

Wednesday, Aug 26, 2026 • 8:42 AM • delittle

 IT Voice Services and our DAS vendor will be performing data collection and testing on the Distributed Antenna System (DAS) at League City Hospital.

 
Maintenance Window:
9PM on Wednesday, August 26 through 1AM on Thursday, August 27.
 
During this maintenance window, the DAS will need to be temporarily turned off. As a result, cellular service inside the hospital may be weaker than normal, including phone calls and text messages (SMS), for all cellular carriers.
 
Recommended Action
 
During the maintenance, please connect your mobile device to UTMBWiFi and enable Wi-Fi Calling to help maintain reliable calling service.
 
How to turn on Wi-Fi Calling:
 
iPhone: Settings > Phone > Wi-Fi Calling
Samsung: Settings > Connections > Wi-Fi Calling
Other Android Phones: Phone App > More > Settings > Calls > Wi-Fi Calling
 
This work is being performed in preparation for the upcoming DAS system upgrade at League City Hospital during the 2026–2027 calendar year.
 
Please contact the ITS Service Desk with any questions at (409) 772-5200
 
CC# 68372

 Yellow:  Website Alert

Many UTMB websites will be unavailable for scheduled upgrades on Aug. 27

Tuesday, Aug 25, 2026 • 5:24 PM • pvaldes

Updates to UTMB's web infrastructure will temporarily disrupt access to many UTMB websites on Thursday, Aug. 27, from 9 to 11 p.m. The work will affect both intranet and public-facing websites, though not simultaneously.

Upgrades to the Sitefinity content management system will intermittently impact access to most sites hosted on www.utmb.edu, intranet.utmb.edu, and utmbhealth.com. During the maintenance window, visitors will be redirected to a temporary landing page that will provide contact information and links to key services that will remain available, including Citrix, Epic, MyChart, the physician directory, Kronos, Blackboard, Microsoft 365, and other application websites.

Attention web developers: Please complete and save any work in Sitefinity before 7 p.m. on Aug. 27 to allow time for a system backup. 

We apologize for any inconvenience. Questions about Sitefinity or the upgrade may be directed to sitefinity@utmb.edu. For general questions or to report issues after the maintenance is complete, please contact the ITS Service Desk.













Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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