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Alert Information



 Yellow:  Application Alert

Taleo Recruit 25B.1.3 Upgrade with downtime on Saturday, Sept. 20, 2025 from 12:00am to 4:00am

Tuesday, Sep 16, 2025 • 11:07 AM delittle

 Oracle is scheduled to perform an upgrade for Taleo Recruit on Saturday 9/20/25 from midnight - 4 am. The system will be down at this time.

 

Please contact the ITS Service Desk with any questions at (409) 772-5200

 

CC# 57974

Hyland is applying security patches on their cloud servers on Friday September 19, 2025, 9:00pm to Sat September 20, 2025, 12:00am

Tuesday, Sep 16, 2025 • 10:35 AM delittle

 The Hyland Cloud Security Team is applying the latest security patches to servers.  Access to the hosted solution and secure file transfer protocol (SFTP) upload services will be temporarily unavailable.

 
The planned maintenance window is from Fri September 19, 2025, 9:00 PM to Sat September 20, 2025, 12:00 AM
 
Please contact the ITS Service Desk with any questions at (409) 772-5200
 
CC# 57854

 Yellow:  Epic EMR Alert

Epic EMR Aug24 SU Install on Tuesday September 23rd 2025, at 10:00pm

Monday, Sep 15, 2025 • 10:27 AM delittle

 On Tuesday September 23rd 2025, at 10:00pm (2200) a software update will be applied to the Epic EMR.  During this Epic maintenance the screen will be locked, and a system message will appear showing the progress of the update. No action is needed. You will be able to resume your activity when the update is complete which should be an estimated 5 minutes.

Please contact the ITS Service Desk with any questions at (409) 772-5200

 

CC# 57924

 

 Yellow:  Pearl EMR Alert

Pearl Server Reboot on Sunday, September 21, 2025, from 9:00pm to 10:00pm

Tuesday, Sep 16, 2025 • 3:09 PM delittle

 Outage Notification – Pearl Server Reboot and Maintenance

Sunday, September 21, 2025, from 9:00pm to 10:00pm
IS CMC Tech Ops will be performing a reboot of the Pearl servers and performing maintenance.  Please plan to use downtime procedures.
 
Please contact the ITS Service Desk with any questions at (409) 772-5200
 
CC# 57984













Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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