Alert Information

 Yellow:  Application Alert

CMC Telemedicine Disconnect Issues

Friday, Oct 20, 2017 • 9:44 AM hvsmith

IS Video Operations reports that the Polycom Videoconferencing Systems disconnect issue still exists after the vendor fix. ISVO is working with the vendor on the issue. Next update will be Monday morning (10-23-2017) at 10am.

Xcelera Cardiology (ISCV) Scheduled Maintenance

Tuesday, Oct 17, 2017 • 10:29 AM joreily

The ISCV System will be upgraded on Friday October 20th at 2000 and will be completed on Saturday October 21st at 1700. Please leave your ISCV Workstations on during this Upgrade.

 Yellow:  Epic EMR Alert

Epic EMR Scheduled Maintenance

Tuesday, Oct 17, 2017 • 10:30 AM joreily

The Epic EMR system will be unavailable due to system maintenance on Saturday, October 21st, 2017, from 2:00pm until 4:00pm (1400-1600). During this time, clicking on the Epic EMR icon will take you to a Read-Only version of Production Epic.


Suspicious Phone Calls Requesting SSN's

Thursday, Oct 19, 2017 • 11:09 AM rvshaffe

The Office of Information Security has received reports of UTMB personnel receiving suspicious calls asking the recipient to provide the last 4 digits of their social security number. The calling number is faked to make it appear as though it comes from a number associated with the recipient, who is then told that there is a security concern with their AT&T account, and that the last 4 digits of their social security number are required to prevent interruption. In some cases, these calls appear to come from UTMB phone numbers. These calls are NOT legitimate. Neither AT&T nor UTMB will ask for this information via an unsolicited call.

 Yellow:  Network Advisory

Scheduled Network Maintenance

Friday, Oct 20, 2017 • 10:02 AM joreily

On October 26, 2017 from 2100 thru October 27, 2017 at 0100 Information Services will be performing Maintenance on the Admin Data Center Network that may affect multiple applications.

Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB hotline at (409) 77-ALERT (772-5378); or
  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.

Sign Up for UTMB Alerts
UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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