Alert Information

 Yellow:  Application Alert

Scheduled PowerScribe Maintenance

Monday, Nov 28, 2022 • 8:14 AM joreily

Referring Physicians,

The Department of Radiology will be having a PowerScribe Downtime on Sunday, December 4, 2022 from 5:00AM to 8:00AM. During this time, they will not have the ability to dictate Radiology Reports, nor have the ability to send reports into Epic.

During this time, they will only be able to provide verbal, (wet reads), until their system becomes operation once again. The 3rd party company TRA, will still have the ability to continue dictating, and their reports will file in Epic as normal. Once the system is back up and operational, we may have a small delay in “catching up” with all the reports, so please be patient. The date and time was selected as the least busiest time for the Emergency Departments to lessen the impact.

 Yellow:  Epic EMR Alert

Epic EMR Unavailable – December 6, 2022 – 10:15p-12:15a

Monday, Nov 28, 2022 • 2:24 PM haterrel

The Epic EMR will be unavailable Tuesday, December 6 from 10:15pm to 12:15am (2215-0015), due to maintenance. During this timeframe, Epic access will be prohibited, including the read-only version.

All users should follow established downtime procedures for their area.

Please contact Epic Support at 25200, option 4 with any question.

Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.

Sign Up for UTMB Alerts
UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

Find out more »