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Alert Information



 Yellow:  Application Alert

Hyland is applying security patches on their cloud servers on Friday, July 18, 2025, 9:00pm to Saturday July 19, 2025 12:00am

Tuesday, Jul 8, 2025 • 11:27 AM • delittle

 The Hyland Cloud Security Team is applying the latest security patches to servers.  Access to the hosted solution and secure file transfer protocol (SFTP) upload services will be temporarily unavailable.

 
The planned maintenance window is from Friday, July 18, 2025 9:00 PM to Saturday July 19, 2025 12:00 AM.
 
 
Please contact the ITS Service Desk with any questions at (409) 772-5200
 
CC# 55358

 Yellow:  VPN Access

Moving Site to Site VPN connections from Guhn to Austin data center on Monday, July 21 from 9:00pm to 11:00pm

Tuesday, Jul 15, 2025 • 11:22 AM • delittle

 IS Security will be performing maintenance on firewall infrastructure on 7/21/25 from 9:00 to 11:00pm. Site to Site connections will be briefly down as services are migrated.

Please contact the ITS Service Desk with any questions at (409) 772-5200

 

CC# 56532













Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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