Alert Information

Yellow: Campus Telephone Alert

Avaya Session Manager Maintenance on Wednesday April 30th, 2025 from 9:00pm through 12:00am

Tuesday, Apr 22, 2025 • 11:34 AM • delittle

On Wednesday April 30th, 2025 from 9:00 PM through 12:00 AM May 1st, 2025, ITS Voice will be performing maintenance on the Avaya Phone System. You may experience dropped calls during this maintenance window. If you experience a dropped call, please hang up and try your call again.

Please Contact the ITS Service Desk at ISHELP@utmb.edu with any questions.

CC# 54591

Yellow: Epic EMR Alert

Epic EMR Upgrade, Transparent Pause on Thursday May 1st 2025 at 10:00pm

Thursday, Apr 24, 2025 • 4:12 PM • delittle

On Thursday May 1st 2025 at 10:00pm (2200) a software update will be applied to the Epic EMR. During this Epic maintenance the screen will be locked, and a system message will appear showing the progress of the update. No action is needed. You will be able to resume your activity when the update is complete which should be an estimated 5 minutes.

Please contact the ITS Service Desk with any questions at (409) 772-5200

CC# 54693

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

Call the UTMB main operator at (409) 772-1011.
Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu. Additionally, an informational site will be activated at www.utmbinfo.com.
See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.

UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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