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Alert Information



 Red:  Health Advisory

IV Fluids Shortage

Friday, Oct 4, 2024 • 3:57 PM idbuxton

 Baxter, one of the largest suppliers of IV fluids in the country—and the primary provider of these fluids for UTMB—had its plant in North Carolina damaged by flooding caused by Hurricane Helene last week. As a result, all manufacturers of IV solutions are placing their product portfolios on restrictive allocation as they manage the changing market dynamics and needs. In preparation for potential shortages, please utilize IV solutions judiciously. 


 Yellow:  Epic EMR Alert

Epic Upgrade Coming – October 13, 2024 from 10:00AM to 12:00PM

Wednesday, Oct 9, 2024 • 2:50 PM jaariver

Epic Upgrade Coming – October 13, 2024

 

As part of the continuous effort to keep UTMB current with the latest version of Epic, the system is scheduled to be unavailable October 13, 2024, from 10:00AM-12:00PM (1000-1200) for a software upgrade. To learn more about the upcoming changes that will improve your EMR experience, refer to the Epic Upgrade webpage.

During the upgrade timeframe, UTMB EMR icon will take you to a READ ONLY version of Epic.  All users should follow established downtime procedures for their area. Beginning Thursday at 5:00PM on October 10th, some functions performed in Epic on-a-daily basis will not be available. Once the system is upgraded on October 13th, these features will be accessible.

 

Functions unavailable include:

- Changes to Dashboards

- Creation of new workqueue and report filters, (impacts Charge Router Reconciliation Report). Note: Workqueues with saved filters using existing rules continue to work

- Creation of personal SmartPhrases, SmartForms; Macros and Personalization of the Ophthalmology exam form

- Creation or maintenance of personalized User Order Sets, Chart Review filters or In basket QuickActions.

 

Please contact the ITS Service Desk at (409) 772-5200 Option 1 with any questions.

CC# 46548


 Yellow:  Phone

Scheduled Avaya Phone System Maintenance

Tuesday, Oct 8, 2024 • 11:53 AM joreily

 On Wednesday October 16th, 2024, from 9:00 PM thru 12:00 AM October 17th, 2024, ITS Voice will be performing maintenance on the Avaya Phone System. You may experience dropped calls during this maintenance window. If you experience a dropped call, please hang up and try your call again.

 

CC 47248














Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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