Alert Information

 Yellow:  *Epic EMR Alert

Epic EMR Scheduled Maintenance

Tuesday, Sep 1, 2015 • 2:43 PM joreily

********* Epic Outage *********

On Tuesday, 9/8/2015, from 9pm to Midnight (2100 - 2359), Epic will be
unavailable due to server maintenance.

During the Epic Outage, clicking on the UTMB EMR icon will take you to a READ ONLY version of Epic production.

********* Epic Outage *********

The following applications should not be impacted but do have potential impact.

Admin VMware

Epic Diet Order Alert

Tuesday, Sep 1, 2015 • 8:35 AM joreily

Attention Inpatient Users:
Effective date: September 8, 2015 @ 8:00 am

Direct link: https://ispace.utmb.edu/xythoswfs/webview/_xy-10940654_1
EMR site: http://intranet.utmb.edu/emr/
Workflow Bulletin page: http://intranet.utmb.edu/emr/Workflow_Bulletins.asp

PROVIDER DIET ORDER CHANGES: Changes to the Epic system to allow only one active diet order at a time.
• This does not prevent providers from entering multiple diet orders, If they enter future start times for additional diet orders to be carried out in the future. Each diet order will release & become active 15 minutes prior to the set start time and effectively discontinue the existing diet order.
• If a provider signs multiple diet orders at the same time, without specifying future start times for the future diet orders, only one will remain active and all others will be discontinued.
• The caveat to this is that this does not apply to supplement orders starting 9/8, because it is our understanding that providers need the ability to order a supplement (potentially multiple at any given time) in addition to a primary diet.
• Existing orders on currently admitted patients will not be affected until a new diet order is entered in Epic. When a NEW diet order is placed on patients admitted prior to 9/8/15, all pre-existing diet and supplement orders will effectively be discontinued. If the supplement(s) or diet order(s) need to remain active, you will need to RE-ORDER them.

Please see Activity Focus for more details, and please call x25200, option 4 for further questions.

 Yellow:  Junos Pulse VPN

Junos Pulse - VPN Users

Wednesday, Sep 2, 2015 • 3:42 PM mgcooper

With the added requirement of Two Factor Authentication, Junos Pulse users must enroll in UTMB’s solution (Duo) before continuing to use the Junos Pulse application.

In order to enroll, log on to myvpn.utmb.edu and you will be redirected to the enrollment process which takes about 2-3 minutes.

After enrollment, user can continue to use Junos Pulse to connect. When prompted for the Secondary Password, type ‘push’ and you can complete the login process on your phone.

More information on Duo is available at www.utmb.edu/duo

For more information about the UTMB VPN, go to www.utmb.edu/is/isops/vpnsetup.aspx

Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB hotline at (409) 77-ALERT (772-5378) or toll free at (888) 772-5449; or
  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.

Sign Up for UTMB Alerts
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