The Hyland Cloud Security Team is applying the latest security patches to servers.  Access to the hosted solution and secure file transfer protocol (SFTP) upload services will be temporarily unavailable.

 On Tuesday January 21st 2025 at 10:00pm (2200) a software update will be applied to the Epic EMR.  During this Epic maintenance the screen will be locked, and a system message will appear showing the progress of the update. No action is needed. You will be able to resume your activity when the update is complete which should be an estimated 5 minutes.

Please Call the ITS Service Desk at (409) 772-5200 Option 1 with any questions.

CC# 51961

The National Weather Service is forecasting below freezing or near-freezing low overnight temperatures for areas where UTMB has operations starting tonight and continuing through overnight on Monday. There is a slight chance of wintry precipitation toward the middle part of this week for areas north of Interstate 10. While a freeze is not forecast for Galveston, our regional campuses in Angleton, League City and Clear Lake—along with many of our clinic locations and our Correctional Managed Care locations—could experience freezing low temperatures at some point during this period. As of 11:30 a.m. on Sunday, Jan. 5:

• UTMB schools and clinical care facilities will remain open
• Because conditions could affect commutes, all UTMB faculty, staff and students should take time now to review their personal and workplace emergency plans
• Monitor local forecasts and road conditions in your area, and take care when driving
• Stay in touch with your supervisor/faculty advisor if you cannot safely travel to or from your UTMB location
• Plan ahead for possible public school closures or opening delays 

 As with any weather system, forecasts may change quickly. UTMB Incident Command will continually monitor conditions and communicate UTMB-related updates as new information becomes available. Stay tuned to the following sources for UTMB updates:

• iUTMB
• UTMB Alert page
• www.utmbhealth.com
• On Facebook: UTMB Health and I Am UTMB

For information on weather and road conditions, check your local news sources as well as:

• Texas Department of Transportation
• Houston TranStar
• Houston/Galveston NWS

Be aware that the state of Texas operates an emergency roadside assistance service. The number, (800) 525-5555, is listed on the back of Texas drivers licenses. Keep this in mind if you must travel before conditions improve.

Please also monitor advisories from your local officials. Stay updated, stay warm and stay safe. 

Security-related updates were made to UTMB’s web infrastructure on Sunday night, Jan. 5, 2025. The work affected both intranet and external sites.

The work was on the Sitefinity content management system (CMS) and intermittently affected access to most sites hosted from www.utmb.edu, intranet.utmb.edu, and utmbhealth.com. During the updates, traffic was redirected to a temporary home page with contact information for various areas and direct access to UTMB sites unaffected by the work.

The update was successful and was completed ahead of schedule.   

However, if you are experiencing any web-related problems or have general web questions, please contact the ITS Helpdesk at ishelp@utmb.edu. If you have questions about Sitefinity or the upgrade, please write to sitefinity@utmb.edu.