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Alert Information



 Yellow:  Application Alert

BIDA – EDW - OBIEE

Tuesday, May 22, 2018 • 1:40 PM mncreasm

UTMB is planning to upgrade EPIC to version 2017 during the weekend of June 2nd. During this time, the HCM DataMart, Campus Solutions Dashboards & Reports, Institutional Dashboard, Health System Scorecards, among others will not be available. We anticipate completing the upgrade by Monday, June 4th.

Should you have any questions or concerns, please email is.edw@utmb.edu .

UTMB Discover – All Applications

Tuesday, May 22, 2018 • 1:39 PM mncreasm

UTMB is planning a major upgrade of EPIC to version 2017 during the weekend of June 2nd. During this time, the daily update of the UTMB Discover applications will be suspended until all upgrade tasks are complete.

During the upgrade, you will still be able to access all of the dashboard data. However, the data will remain static as of Friday, June 1st. Updates for the Production applications are tentatively scheduled to resume on Monday, June 4th.


We thank you for your patience and understanding during this upgrade. Should you have any questions or concerns, please email is.edw@utmb.edu .


 Yellow:  Cellular Provider Alert

Scheduled Cellular Maintenance

Thursday, May 24, 2018 • 2:17 PM joreily

Voice Operations reports that the DAS 1900/2100MHZ module is causing interference to the AT&T tower located on Old John. The module has been taken offline. The vendor anticipates replacement on or before June 8th. Only users located on CSW 4th floor south may experience reduced data transfer rates when using their cell phones. Voice calls should not be impacted and will continue on the remaining available frequencies.


 Yellow:  Epic EMR Alert

Scheduled Epic EMR Maintenance

Tuesday, May 22, 2018 • 3:22 PM joreily

On Saturday, June 2, 2018, from 10am to 4pm (1000 - 1600), the Epic EMR will be unavailable due to a software upgrade and implementation of Radiant. During the Epic Upgrade clicking on the UTMB EMR icon will take you to a READ ONLY version of Epic. Radiology will continue to use RIS until the downtime is complete.

In preparation for the Epic upgrade, beginning Friday, May 25, 2018, some functions that you may perform in Epic on a daily basis will not be available. Once the system is upgraded on June 2, these features will again be available.

Functionality unavailable includes:
- Changes to Dashboards
- Creation of new workqueue and report filters, (impacts Charge Router Reconciliation Report)
Note: Workqueues with saved filters using existing rules continue to work
- Creation of personal SmartPhrases, SmartForms; Macros and Personalization of the Ophthalmology exam form.
- Creation or maintenance of personalized User Order Sets, Chart Review filters or Inbasket QuickActions.

Please contact Epic Support at 25200 option 4 with any questions.


 Yellow:  Network Alert

Scheduled Network Maintenance for Rebecca Sealy

Tuesday, May 22, 2018 • 3:25 PM joreily

On June 2nd, Network Operations will be replacing the building router for Rebecca Sealy Hospital (Bldg 121) beginning at 7am. When this change begins, this will cause a brief network outage for the entire building. We will then move one IDF at a time and anticipate less than 5 minutes of network down time, per IDF, as we move connections to the new router. We will begin with 2nd floor to move over Campus Police ASAP.

Scheduled Network Maintenance for the Administration Building

Tuesday, May 22, 2018 • 10:40 AM joreily

The Network Team will be upgrading equipment at the Admin Building on the 4th, 5th, and 6th floor on May 30th, from 6pm to 10pm. During this time the network will be unavailable.

Scheduled Network Maintenance in the Administration Building

Tuesday, May 22, 2018 • 10:00 AM joreily

The Network Team will be upgrading the network equipment in the Administration Building on 1st, 2nd, 3rd floors and the garage on May 29th from 6pm to 10pm. During this time the network will be unavailable.














Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB hotline at (409) 77-ALERT (772-5378); or
  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




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