IS Video Operations reports that the Polycom Videoconferencing Systems disconnect issue still exists after the vendor fix. ISVO is working with the vendor on the issue. Next update will be Monday morning (10-23-2017) at 10am.
The ISCV System will be upgraded on Friday October 20th at 2000 and will be completed on Saturday October 21st at 1700. Please leave your ISCV Workstations on during this Upgrade.
The Epic EMR system will be unavailable due to system maintenance on Saturday, October 21st, 2017, from 2:00pm until 4:00pm (1400-1600). During this time, clicking on the Epic EMR icon will take you to a Read-Only version of Production Epic.
The Office of Information Security has received reports of UTMB personnel receiving suspicious calls asking the recipient to provide the last 4 digits of their social security number. The calling number is faked to make it appear as though it comes from a number associated with the recipient, who is then told that there is a security concern with their AT&T account, and that the last 4 digits of their social security number are required to prevent interruption. In some cases, these calls appear to come from UTMB phone numbers. These calls are NOT legitimate. Neither AT&T nor UTMB will ask for this information via an unsolicited call.
On October 26, 2017 from 2100 thru October 27, 2017 at 0100 Information Services will be performing Maintenance on the Admin Data Center Network that may affect multiple applications.
In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information: