Before arriving to your scheduled appointment...Please click to review each topic below for safety information prior to your visit:


Interim Visitation Policy Update

Due to a continued increase in COVID infections in the region, masking will be required of all visitors, staff and students in all UTMB facilities, effective June 7, 2022. The following COVID precautions are also in place: 


  • COVID Patients in Isolation Precautions
    • One designated healthy adult (age 18 years or older) will be allowed a 30-minute visit per day
    • The specific visitation time will be scheduled through the patient’s bedside nurse ahead of the visit. (These visits will be scheduled between the hours of 11 a.m. and 8 p.m.)
    • The visitor must wear appropriate personal protective equipment (PPE), supplied by UTMB:
      • Two (2) medical face masks or a KN-95 mask covering the mouth and nose, a gown and gloves.
    • NOTE: Under exceptional circumstances, an attending physician may place an order NOT to allow visitation on specific days, such as when a patient is undergoing multiple invasive treatment procedures or if there is a shortage of appropriate PPE.
  • Non-COVID Patients
    • A maximum of four (4) healthy visitors, age 12 years or older, per day is allowed for non-COVID patients on adult med/surg units.
    • Two (2) visitors may be in the patient’s room at a time.
    • One (1) healthy visitor may stay overnight. The overnight visitor must remain masked.
  • All visitors are required to adhere to the following safety measures:
    • Visitation hours are 9 a.m. to 9 p.m. (except for scheduled visits to COVID patients, as noted above).
    • Visits may not impede patient care.
    • Abide by current masking requirements.
    • Visitors will self-attest for COVID-19 symptoms at hospital entrances. If visitors exhibit symptoms, they should refrain from entering the hospital facility.
    • Visitors are not permitted to congregate in public areas, such as lobbies and cafeterias.


The following policies are in effect for COVID and non-COVID patients:

  • In the Labor & Delivery Unit:
    • Non-COVID patients in the Labor & Delivery Unit are allowed two (2) healthy visitors—partner, spouse or other individuals chosen by the mother—to stay continuously with the laboring patient. Two (2) additional adult visitors will be allowed during visitation hours.
    • Asymptomatic COVID-positive Patients in isolation precautions—One (1) healthy partner, spouse or other individual chosen by the mother may stay continuously with the laboring patient. No other visitor will be allowed.
    • Symptomatic COVID-positive Patients—No visitor can stay continuously with the laboring patient. One (1) healthy visitor will be allowed for 30 minutes per day.
  • In the Mother-Baby Unit, one (1) healthy partner, spouse or any other individual chosen by the mother may stay continuously with the mother.
    • Non-COVID patients in the Mother-Baby Unit are allowed three (3) additional healthy adult visitors during visitation hours. Only 2 visitors are allowed in patient’s room at a time.  One (1) partner, spouse or another individual chosen by the mother may stay overnight. 
    • For COVID-positive patients, other than the primary caregiver, no visitors will be allowed.
  • In the Neonatal ICU, a COVID-negative mother and one (1) healthy adult visitor may visit the patient. COVID-positive mothers may visit after appropriate period of quarantine. No other visitors are allowed in the Neonatal ICU.
  • In the General Pediatrics Unit and Pediatric ICU, patients may have two (2) designated primary caregiver with them at any given time, regardless of COVID status.
    • Non-COVID patients: Two (2) additional healthy visitors age 12 years or older will be allowed during visitation hours.
    • COVID-positive patients in isolation precautions: Other than the primary caregiver, no visitors will be allowed.
  • Please note that the designated caregiver for COVID-positive mothers and pediatric patients must remain in the patient’s room.


  • One (1) healthy adult visitor will be allowed in UTMB emergency departments with adult patients.
  • Two (2) healthy caregivers can accompany a pediatric patient in UTMB emergency departments.


We know there are many situations where caregivers and family are helpful during an outpatient visit. However, at this time we are limiting the number of people in our exam rooms and waiting areas to foster a healthier, safer environment. Below are our current policies for caregiver(s) accompanying patients in our clinics:

  • One (1) healthy adult spouse, partner or caregiver can accompany an adult patient.
  • Pediatric patients may be accompanied by two (2) adult caregivers or one (1) adult caregiver and one (1) child.
  • Please practice social distancing.
  • Any exceptions must be approved in advance by the provider.

Please schedule urgent care appointments online to avoid a wait.


Visitors are NOT allowed, with exceptions as follows:

  • Outpatient surgical procedures refer to procedures where a patient would not be admitted to the hospital but will undergo anesthesia in order to receive their procedure and will require someone to drive them home (i.e., outpatient surgical procedures, colonoscopies, endoscopy procedures, Cath Lab procedures, etc.). These patients may be accompanied by two (2) healthy adult visitors at any time. The visitors will be restricted to the procedure area and/or waiting area.