InfoEd Performance Issues (Updated July 2, 2025)
July 2- InfoEd is available and stable. Users may need to clear their browser cache if encountering any problems. Please report any issues to ITS.RIS@utmb.edu
July 1- InfoEd will be intermittently unavailable this afternoon between 2-5 PM in order to apply database configuration changes to mitigate the performance issues we have been encountering. Updates will be posted here when the changes have been made and the system is available again.
June 26- We are currently investigating widespread performance issues with InfoEd. Expect system functionality to be affected. Updates to follow.
InfoEd Maintenance Downtime
InfoEd will be go offline Tuesday, June 24 at 5 pm and return online by 8 a.m. Thursday, June 26. InfoEd applications, Sponsored Programs, Human Subjects, Laboratory Animals, Subawards, and Biosafety Protocols will not be available while the system is offline. During this time, users will be unable to login, create or edit protocols and proposals or perform any review/administrative tasks.
Please note the following:
Proposals to federal agencies that have completed the 2-day review and are submitted for final review by COB will be submitted before InfoEd goes offline.
Proposals to federal agencies that have completed the 2-day review and are submitted for final review after COB Tuesday June 24 will be submitted on Thursday June 26 when the system is back online.
Please complete and save any work and log out of the system by close of business on June 24. For questions or assistance, please email ITS.RIS@utmb.edu.