Patient Services

Television and Internet

Each patient room is equipped with a television. All channels can be accessed at no charge. If your television is not working properly, please ask a member of your health care team for help. Please be considerate of others by keeping the TV volume down. Wi-Fi access is available in each patient room and throughout the hospital complex.

Patient Services

During your hospital stay, if you or your representative need to speak with someone who understands hospital procedures and assist with non-medical problems or concerns, you may contact the Department of Patient Services. Patient Advocates are familiar with services provided by the hospital and will assist in answering questions that may arise during your stay. Patient Advocates are available 8:00 a.m. to 5:00 p.m., Monday through Friday, by dialing (979) 848-9104 or (409) 772-4772. Should you need assistance after hours, please ask to speak with the Clinical Operations Administrator (COA).

Medical Language Interpreters

Medical Language Interpreters are provided for patients who prefer to discuss health care information in a language other than English. Interpreters are available for foreign languages and sign language. Interpreters may be provided either in-person, over the phone or by video remote interpreting. Please ask a member of your health care team or contact Patient Services, if you need an interpreter.

Ethics Consultation

Health care can sometimes raise ethical questions that cause confusion, anxiety or uncertainty about what course of action to take in a particular case. Any patient, family member or health care professional needing to discuss such questions in order to make a health care decision can call our Ethics Consultation pager at (409) 643-9650. Ethics consultations are available 24 hours a day, 7 days a week.

Pastoral Care

UTMB Health believes in providing care for the spiritual, physical and emotional needs of each patient. Members of the Pastoral Care staff are available to assist you, whatever your faith tradition. You may contact our office at (979) 848-6060 or (409) 772-3909. The inter-faith chapel is on the 2nd floor near the Med/Surg Unit and is available for prayer and meditation 24 hours a day, 7 days a week. Your own faith leader/spiritual guide is always welcome to visit you while you are in our hospital.

Personal Belongings

UTMB Health strongly recommends that patients leave valuables at home or send them home with a friend or family member. For items that require special care, such as eyeglasses, dentures and hearing aids, ask your nurse to assist you in caring for these items. Please take care not to leave any of these items on your meal tray or lying on your bed as they may be accidentally lost when your room is cleaned. The hospital is not responsible for the replacement of lost or damaged personal items in patient rooms or waiting areas.

Transportation

UTMB Health’s Angleton Danbury Auxiliary provides limited transportation from parking areas to the main hospital and/or Surgery Center. To schedule transportation and check availability please contact the front desk at ext. 2300 during regular business hours.

Gifts

Floral Deliveries
Flowers will be delivered to patient rooms, except for patients in our Intensive Care Unit (ICU). Please keep in mind that large plants and flowers are difficult to deliver and must be removed upon discharge.

Gifts for Patients
Visitors should check with the nurse before bringing gifts of food or drink to patients. On the Intensive Care Unit, please check with the unit regarding any gifts for patients.

Gift Shop

The Gift Shop is located in the main hospital lobby. It is open weekdays from 8:00 a.m. to 4:00 p.m. The shop has jewelry, greeting cards, candy, toiletries, baby gifts, as well as boutique and specialty items. The Gift Shop phone number is (979) 848-9122. The Angleton Danbury Campus Gift Shop is operated by UTMB Health Angleton Danbury Auxiliary.

Visit our hospital gift shops page.

Smoking

To provide a healthy and comfortable environment for our patients, visitors and employees, the use of all tobacco products is prohibited everywhere on the UTMB Health campus. This includes all buildings, patient rooms, stairwells, and outdoor grounds. This “no smoking” policy is strictly enforced.

ATM

An ATM is located on the first floor in the north lobby of the Angleton Danbury hospital near the Administration and Education hallway.

Parking

There is no charge for parking on the Angleton Danbury Campus. Available parking includes handicapped parking, patient parking and visitor parking in three different parking areas located near the main hospital.

Finding Your Way

Interactive maps of all UTMB locations and floor-plans for many sites may be found on-line. For more information, please visit www.utmb.edu/map.