Dear Patients and Families:
Welcome to UTMB Health! We are very pleased to be able to serve you, whether you are visiting us in a clinic close to home, or entrusting your care to us at one of our four campuses. Throughout your patient care experience, we will do everything possible
to make you comfortable; our goal at UTMB is to consistently exceed your expectations. If we fall short, please let us know.
If you have any questions about your care, please do not hesitate to share them with your physician or nurse. If you have any concerns regarding the quality and safety of your care, or if at any time you feel you are not being treated in a fair and compassionate manner, please contact the Department of Patient Services via email or at 409-772-4772.
If UTMB Health cannot resolve your concerns to your satisfaction, you are encouraged to contact The Joint Commission at 800-994-6610 or by visiting their website, Report a Patient Safety Concern or File a Complaint | Joint Commission.
We know you have choices for your health care provider, and we are honored you have chosen UTMB Health.
Sincerely,
Jochen Reiser, MD, PhD
President
CEO, UTMB Health System
Professor, John Sealy School of Medicine
John D. Stobo, MD Distinguished Chair