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Alert Information



 Yellow:  Application Alert

Epic Upgrade coming – May 5, 2024 at 10:00am to 12:00am

Wednesday, Apr 24, 2024 • 4:19 PM • kddoyle

Please note that the Epic Electronic Medical Record (EMR) system will undergo a scheduled software update on May 5, 2024, from 10:00 AM to 12:00 PM (10:00-12:00). During this time, the system will be unavailable for documentation purposes. However, users will still be able to access a READ-ONLY version of Epic via the Epic icon.

For more detailed information regarding the specific changes and enhancements included in this upgrade, please visit the Epic Upgrade webpage

Information Technology Services appreciates your understanding and cooperation during this maintenance period. If you have any urgent concerns or inquiries, please don't hesitate to reach out to the UTMB Service Desk at 409-772-5200, option 4.


CC# 43651

 Yellow:  Phone

Avaya Maintenance for Galveston Campus Wednesday, May 1st , from 7:00pm to 10:00pm

Wednesday, Apr 17, 2024 • 12:47 PM • kddoyle

On Wednesday 5/01/24 7pm-10pm, ITS Voice Services will be performing Avaya maintenance at the following Galveston Campus buildings.

Research Buildings (6,17,21)

Animal Resource Center (20)

Moody Library (24)

Materials Management (28)

University Health Clinics (56)

School of Nursing (57) 

Avaya desk phones will be unavailable for approximately 5-8 minutes while maintenance is being performed. This will not cause an outage for the entire building as maintenance will be performed by area at a time. 
 

Please contact the ITS Service Desk at (409) 772-5200 with any questions.


CC 43559

 

Avaya Maintenance for Galveston Campus Thursday, April 25, from 7:00pm to 10:00pm

Monday, Apr 15, 2024 • 12:13 PM • delittle

On thursday 4/25/24 7pm-10pm, ITS Voice Services will be performing Avaya maintenance at the following Galveston Campus buildings.

Marvin Graves (4)

Lee Hage Jamail Student Center (14)

Mary Moody Northern Pavilion (19)

Basic Science Building (54)

Levin Hall (55)

Medical Research Building (59)

Services Building (61&62)

Old Children's Center (67)

Alumni Fieldhouse (75)

Facility Building (95) 

Avaya desk phones will be unavailable for approximately 5-8 minutes while maintenance is being performed.  This will not be complete downtime for the entire building as maintenance will be performed by areas.

 

Please contact the ITS Service Desk at (409) 772-5200 with any questions.

 

CC#43520













Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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