Wayfinding FAQs

• How do we request signage services (e.g., replacements, new signs, ADA compliance, or wayfinding support)?

  The first step to take is to submit a work order request through Maximo. The In-House Construction team, with the support of the UTMB Signage Team will evaluate your needs—whether it's replacing damaged signs, installing new ADA-compliant signage, updating signage for new departments, or even repairing a wall—and recommend the appropriate solution.

• Is there a UTMB standard for signage? What do the signs look like?

  Yes, UTMB signage follows a standardized design for consistency, branding, and accessibility. UTMB standard signage are also ADA compliant. Contact the UTMB Signage Team for the current Signage Standards and visual examples.

• What are ADA signs, and why are they required?

  ADA signs comply with the Americans with Disabilities Act, ensuring accessibility for individuals with disabilities. They are required by code in public facilities to support inclusive navigation.

• Can we use paper signs or off-the-shelf signage instead of UTMB-standard signs?

  No. All permanent signage must meet UTMB’s design and quality standards to maintain a cohesive and professional environment.

• What are the options for temporary signage, and under what circumstances are they permitted?

  Temporary signage may be used when a permanent sign is still under development or production. They are also appropriate for directing visitors during construction or other temporary disruptions. Most approved temporary signs are produced directly by the Campus Print Shop. To explore other temporary signage solutions, please submit a Maximo request for guidance.

• Who is responsible for funding signage purchases, updates or replacements?

  Signage costs are typically the responsibility of the requesting department.