Emergency Support

Global Emergency Assistance—Anytime, Anywhere.

UTMB is committed to ensuring the health, safety, and well-being of all students, faculty, and staff engaged in university-sponsored international travel. If you are abroad on a UTMB Global Student Experience or other sponsored activity and encounter a medical, travel-related, or security emergency, immediately contact On Call International, UT System’s 24/7 emergency assistance provider.

In an Emergency

(Illness, injury, assault, robbery, natural disaster, civil unrest, lost passport, etc.)

#1 Contact On Call International for immediate support and next steps

Medical or security assistance
Mental health counseling
Emergency travel arrangements
Assistance with stolen/lost documents

#2 Inform your program contact, family, and UTMB’s Provost Office - Global Operations

Email: globaloperations@utmb.edu

UTMB International Emergency Card

On Call International (24/7 Worldwide Assistance)
Global Number: +1-978-651-9722
Toll-Free (U.S. & Canada): 1-833-328-1091
Text Only: +1-844-302-5131
Live Chat: www.oncallinternational.com/chat/direct
Email: mail@oncallinternational.com

Identify yourself as a UTMB traveler. On Call will confirm your eligibility and begin immediate assistance.

UTMB Group ID: 100143CPPD21
Policy #: INT06884 (Student International Travel Accident & Sickness Insurance)

UTMB Provost Office - Global Operations

globaloperations@utmb.edu

Physical Address

301 8th Street
Suite 5.106, Administration Building
Galveston, Texas 77555

Mailing Address

301 University Boulevard
Suite 5.106, Administration Building
Galveston, Texas 77555-0133