• Nurse manager Robert Hastedt (center) and the MICU nursing team

    Best Care in Action: Protecting patients against infection

    August 18, 2017, 05:55 AM by KirstiAnn Clifford

    Keeping patients safe is the No. 1 priority for nursing staff in the Medical Intensive Care Unit at UTMB’s Jennie Sealy Hospital in Galveston. For the past two years, they have been working to reduce health care-associated infections (HAIs), which patients can get while receiving medical treatment in the hospital.

  • Christine Wade (right) and Pam Cruz (4th from left) with members of the Emergency Department care team.

    Best Care in Action: Curing ER wait times

    July 17, 2017, 09:22 AM by KirstiAnn Clifford

    Crowding in the emergency room and long wait times seem to be the “norm” at hospitals across the country. But Christine Wade and her colleagues in UTMB’s Emergency Department on the Galveston Campus are working hard to change that perception.

  • (Left) SICU employees test out the PACE device. (Right) Kathleen O’Neill (green shirt) stands next to an assistive device with Nursing/SICU emloyees

    The power of collaboration: HR and Nursing Service team up to improve employee safety, patient outcomes

    April 20, 2017, 12:50 PM by KirstiAnn Clifford

    Mobility is a critical piece of patient recovery. Research shows the earlier a patient gets out of bed and starts moving, the better health outcomes they will experience. However, getting patients mobilized can pose a risk to health care personnel—lifting is dangerous and can lead to employee injuries. A recent collaboration between UTMB Human Resources and Nursing Service is helping to solve that dilemma.

  • Dr. Dave Khurana with Jennifer Elmore (R), cluster nurse manager, and Beverly Pennington (L), nurse practitioner.

    Best Care in Action: CMC dialysis team surpasses standard of care, lowers medical costs

    January 19, 2017, 17:34 PM by KirstiAnn Clifford

    The UTMB Correctional Managed Care dialysis team works like a well-oiled machine, seamlessly treating about 46 patients at a time between the Estelle Unit in Huntsville and Carole Young Medical Facility in Dickinson. Dialysis machines run nonstop six days a week between 5 a.m. and 10 p.m. to ensure UTMB CMC’s 211 dialysis patients receive care with patient outcomes above state and national standards. The team has found success through interdisciplinary collaboration, innovative use of resources, commitment to excellence and a focus on providing Best Care.

  • The OB Services improvement team

    Best Care in Action: Multidisciplinary OB Services improvement team strengthens clinical documentation, ensures patient safety

    December 20, 2016, 14:18 PM by KirstiAnn Clifford

    Providing safe and effective patient care is the top priority for UTMB’s Department of Obstetrics and Gynecology. So when they learned UTMB would face penalties of $2.5 million—due to new state rules for Medicaid reimbursement regarding Obstetrical cases for potentially preventable complications (PPCs)—it surprised many.

  • IS Epic Support Team

    Best Care in Action: IS Epic Support team takes care of the caregivers

    November 21, 2016, 07:54 AM by KirstiAnn Clifford

    When the Texas City Urgent Care clinic opened on Oct. 3, UTMB’s Epic Support team was there to help ensure every patient received the best care. Although team members don’t provide hands-on medical care, the expert support they provide to physicians, nurses and other caregivers regarding UTMB’s electronic health record has a significant impact on the care patients receive.

  • Dr. Walser

    Best Care in Action: Face-to-face communication improves radiology care

    October 19, 2016, 10:13 AM by KirstiAnn Clifford

    Face-to-face communication is important to UTMB’s Chair of Radiology, Dr. Eric Walser. Since the opening of the Jennie Sealy Hospital, Walser has made it a daily habit to trek from his office in the University Health Clinics building to the new hospital, where he makes a stop on most floors to talk directly with physicians, nursing staff and patients.

  • Best Care logo

    Best Care: All UTMB employees are needed to achieve goal

    September 22, 2016, 11:10 AM by KirstiAnn Clifford

    Every employee at UTMB contributes to patient care. Whether you work directly with patients on a daily basis or not—each person who wears a UTMB badge impacts the overall patient experience on some level.