If you would like to contact the Multi-Share Plan,
please see contact information below.

For enrolled member and provider customer service issues

UTMB Health Multi-Share Plan Customer Service
(409 766-4064 or 1(866) 797-5216 toll free
(8am to 5pm Monday through Friday except holidays)

For nurse assistance or to schedule an appointment

UTMB Health Access Center
(409) 772-2222 or 1(800) 917-8906
(available 24 hours per day, 7 days per week including holidays)

For concerns regarding care received by patients

UTMB Health Patient Services
(409) 772-4772

For information not related to customer service or patient care

UTMB Health Multi-Share Plan Administrative Office

Susan Johnson or Mary Gonzalez
301 University Blvd.
Galveston, TX 77555-0985
(409) 766-4066 (Susan)
(409) 766-4059 (Mary)