Revenue Cycle Operations
Admitting & Registration
Cash Receipting
Pre-certification
Patient Financial Services
Financial Assistance Policies & Billing Information
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Revenue Cycle Operations: Welcome
Revenue Cycle Operations is comprised of several departments that handle the business end of converting our patient revenues into cash: Admitting, Out Patient Registration, Hospital Patient Financial Services, Hospital Coding and Cash Receipting.
These departments leverage processes, technologies, relationships, and business structures to improve UTMB's financial performance. In today's tough economic climate, they are working harder and smarter to secure monies that UTMB has already earned
- Revenue Cycle Operations
- Laurence Laughlin
Assistant Vice President
- Admitting, Eligibility, ER Registration, Financial Counseling and Pre-certification
- (409) 747-4785
- F. Ruben Escamilla
Associate Director, Admitting & Registration Services - Gretchen Hall
Sr. Manager, ER Registration - Nancy Polk
Sr. Manager, Inpatient Registration, Financial Counseling - Diana Agorastos
Sr. Manager, Eligibility Programs - Pre-certification Office
- (409) 747-7750
- Jan Alsobrook
Sr. Manager, Ancillary Planning Office, DSU Planning Office - Betty Avery
Sr. Manager, Surgery, Specialty & Off-site Registration - Cash Receipting
- (409) 772-2503
- Cynthia Barrs
Finance Manager II, Cashiers Office, Bursar's Office and Deposit Office - Hospital Patient Financial Services
- (409) 747-1000
- Cheryl Arnold
Associate Director, Payor Management, Billing and Denial Management - Ejay Birkmeyer
IS Team Lead, Systems Support - Cheryl Herrod
Administrative Manager, Administration Office - Gianna Luper
Sr. Manager, Medicare & Agency - Lisa Swackhamer
Sr. Manager, Medicaid - Brenda Trochesset
Sr. Manager, Patient Account Services - BJ Willard
Sr. Manager, Commercial Managed Care