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Alert Information



 Yellow:  Application Alert

Hyland is applying security patches on their cloud servers on Friday, December 19, 2025 9:00pm to Saturday, December 20, 2025 12:00am

Tuesday, Dec 9, 2025 • 10:17 AM • delittle

 The Hyland Cloud Security Team is applying the latest security patches to servers.  Access to the hosted solution and secure file transfer protocol (SFTP) upload services will be temporarily unavailable.

 
The planned maintenance window is from Friday, December 19, 2025 9:00 PM to Saturday, December 20, 2025 12:00 AM
 
Please contact the ITS Service Desk with any questions at (409) 772-5200
 
CC# 61128

 Yellow:  Epic EMR Alert

Epic Upgrade On Thursday December 18th 2025, at 10:00pm

Tuesday, Dec 16, 2025 • 7:52 AM • delittle

 On Thursday December 18th 2025, at 10:00pm (2200) a software update will be applied to the Epic EMR.  During this Epic maintenance the screen will be locked, and a system message will appear showing the progress of the update. No action is needed. You will be able to resume your activity when the update is complete which should be an estimated 5 minutes.

 

Please contact the ITS Service Desk with any questions at (409) 772-5200

 

CC# 61326













Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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