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Alert Information



 Yellow:  Network Alert

CLC MOB: Network software Update 3rd Floor April 25, 2024 at 6:00am

Wednesday, Apr 24, 2024 • 4:11 PM delittle

On Thursday 4/25/24 at 6am, NetOps, will be performing network maintenance at CLC MOB.

This will cause a brief network outage to devices on the 3rd floor. 
Thanks you for your cooperation in this matter, Network Operations.
 
For any questions or concerns, please contact the Network Operations group at IS-Netops@utmb.edu or the ITS Service Desk at (409) 772-5200.
 
CC# 43667

 Yellow:  Phone

Scheduled Avaya Session reboots/patch on April 24th 9pm to April 25th 1am

Wednesday, Apr 24, 2024 • 2:04 PM kddoyle

On April 24th, 2024, from 9:00 PM thru April 25th, 2024, 1:00 AM. ITS-Voice will be performing maintenance on the Avaya Phone System. You may experience dropped calls during this window.  If you experience a dropped call, please hang up and try your call again.

Please contact the ITS Service Desk at (409) 772-5200 with any questions

CC 43706 

Avaya Maintenance for Galveston Campus Wednesday, May 1st , from 7:00PM to 10:00PM

Wednesday, Apr 17, 2024 • 12:47 PM kddoyle

On Wednesday 5/01/24 7pm-10pm, ITS Voice Services will be performing Avaya maintenance at the following Galveston Campus buildings.

Research Buildings (6,17,21)

Animal Resource Center (20)

Moody Library (24)

Materials Management (28)

University Health Clinics (56)

School of Nursing (57) 

Avaya desk phones will be unavailable for approximately 5-8 minutes while maintenance is being performed. This will not cause an outage for the entire building as maintenance will be performed by area at a time. 
 

Please contact the ITS Service Desk at (409) 772-5200 with any questions.


CC 43559

 

Avaya Maintenance for Galveston Campus Thursday, April 25, from 7:00PM to 10:00PM

Monday, Apr 15, 2024 • 12:13 PM delittle

On thursday 4/25/24 7pm-10pm, ITS Voice Services will be performing Avaya maintenance at the following Galveston Campus buildings.

Marvin Graves (4)

Lee Hage Jamail Student Center (14)

Mary Moody Northern Pavilion (19)

Basic Science Building (54)

Levin Hall (55)

Medical Research Building (59)

Services Building (61&62)

Old Children's Center (67)

Alumni Fieldhouse (75)

Facility Building (95) 

Avaya desk phones will be unavailable for approximately 5-8 minutes while maintenance is being performed.  This will not be complete downtime for the entire building as maintenance will be performed by areas.

 

Please contact the ITS Service Desk at (409) 772-5200 with any questions.

 

CC#43520














Emergency Communications

Disaster/Weather Emergencies

In the event of a disaster or emergency weather conditions, please refer to the following lines of communication for more information:

  • Call the UTMB main operator at (409) 772-1011.
  • Information is also available via the web at www.utmb.edu/alert. Should the UTMB web server go down, a second server is in place as a backup and will be available via UTMB's normal URL: www.utmb.edu.  Additionally, an informational site will be activated at www.utmbinfo.com.
  • See www.utmb.edu/emergency_plan for UTMB Health Emergency Operations Plans.
  • Monitor local television and radio stations including KPRC/950 AM, KTRH/740 AM and KIKK/96 FM in Houston.




UTMB Alerts is a "reverse 911" system, the application augments existing emergency communication resources such as email, web and phone-based alerts. Stay informed.

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