Teams are located at Shearn Moody Plaza, Rebecca Sealy, Galveston Campus, Angleton Campus and League City Campus with many teams working 24/7. Responsible for arrival registration, bedside registration, resource identification, Point of Service Collections, eligibility verification, transplant registration, off-site and special account registration, notification for admission, pre-authorization for day surgery and most ancillary procedures. Patient contact is face-to-face and telephone. Over 100 employees, this team with the guidance of Director of Gretchen L. Mason, successfully establishes a positive point of contact for the patient receiving care and begins the Revenue Cycle process.
Gretchen L. Mason, Director