Supply Chain Business Operations & Systems

The Business Operations & Systems (BOS) team—also referred to as Informatics—serves as the systems, data, and operational backbone of UTMB Supply Chain. The team focuses on optimizing technology, data flow, and transactional processes to support efficient procurement, inventory management, and reporting across the organization.

BOS partners closely with internal departments, clinical areas, and suppliers to ensure seamless system functionality, data integrity, and user support across supply chain applications.

How BOS Supports UTMB

By combining technology expertise, data governance, and operational support, BOS helps ensure:

  • Streamlined procurement and ordering processes
  • Accurate and reliable inventory management
  • Data-driven decision-making
  • Effective vendor and system integrations
  • High-quality user support across Supply Chain operations

 

 Contact BOS Team
Item Master Change Request Form
Item Add/Conversion SmartSheet Form
Item Add/Conversion Training

Core Services

Data Analytics & Reporting

BOS delivers actionable insights and reporting tools that support informed decision-making.

Services include:

  • Power BI dashboards and self-service reporting
  • Custom and ad hoc reporting requests
  • Development and maintenance of specialized reporting solutions
Inventory Systems Support

BOS provides technical and operational support for inventory management systems to ensure accurate stock levels and efficient replenishment.

Services include:

  • Inventory system configuration and optimization
  • Automated order troubleshooting
  • Inventory maintenance and issue resolution
Procurement & Electronic Ordering

BOS manages and supports procurement technologies that facilitate purchasing and supplier connectivity.

Services include:

  • eProcurement support and configuration
  • EDI transaction monitoring and troubleshooting
  • Punchout catalog management
  • Vendor integration support
Purchasing Help Desk

BOS serves as a centralized resource for requisitioning and purchasing assistance.

Services include:

  • User support and issue resolution
  • Ordering and workflow troubleshooting
  • Guidance for requesters and approvers
  • Maintenance of purchasing tools and reference resources
Item Master Management

BOS maintains item data integrity to support accurate ordering, inventory management, and reporting.

Services include:

  • Item creation and maintenance
  • Formulary and catalog management
  • Data standardization and batch processing
  • Resolution of item-related issues