Treasury: Credit Card Merchant Services
The department of Treasury has the following responsibilities with regards to the acceptance of credit cards (Visa, MasterCard, Discover, and American Express) on UTMB campus:
Answering any questions concerning accepting credit cards by various departments/clinics and schools at UTMB
Issuing and maintaining all equipment necessary to accept credit cards at UTMB
Serves as the first point of contact for any credit card inquiry for UTMB
Becoming a Credit Card Accepting Merchant
In order to accept credit card payments in return for goods/services, departments/clinics must review and complete the:
Departments/clinics who wish to accept credit cards through their UTMB website must first contact Katina Gulotta (409-772-5920) in Treasury. If appropriate, the department/clinic would then complete the:
These documents are to be returned to:
Katina Gulotta - Treasury
(409) 747-7263 - fax
It will take approximately three weeks for Merchant numbers to be requested/set up and to obtain the equipment as needed. Training sessions for you and your staff with Treasury will then be scheduled if desired.
Equipment & Supplies
If you experience problems with equipment, please contact Katina Gulotta (409-772-5920) in Treasury. She will assess the problem and necessitate a replacement terminal if necessary. Malfunctioning equipment must be returned to Treasury. Signage (Visa/MC, Discover, AMEX logo stickers are also available.
Supplies such as thermal receipt paper and replacement ink ribbon cartridges should be requested through the Deposit Office. Please call 409-772-2503.
Credit Card Transaction Processing
Please note that the credit card terminals must be settled daily, at the close of business. This ensures your department/clinic is assessed the least amount of fees from each credit card company.
Additionally, Visa and MasterCard rules require that you retain legible copies of all sales drafts for up to 18 months in order to satisfy any disputes/chargebacks. After the 18 month period is up, you should shred the sales drafts in order to protect card holder information.
Merchant FAQs - http://usa.visa.com/merchants/merchant_resources/faq.html