The Public Information Act
Texas Government Code, Chapter 552, gives you the right to access government records;
and an officer for public information and the officer's agent may not ask why you want them.
All government information is presumed to be available to the public. Certain exceptions
may apply to the disclosure of the information. Governmental bodies shall promptly release
requested information that is not confidential by law, either constitutional, statutory,
or by judicial decision, or information for which an exception to disclosure has not been sought.
Rights of Requestors
Prompt access to information that is not confidential or otherwise protected;
Receive treatment equal to all other requestors, including accommodation
in accordance with the Americans with Disabilities Act (ADA) requirements;
Receive certain kinds of information without exceptions, like the voting
record of public officials, and other information;
Receive a written statement of estimated charges, when charges will exceed $40,
in advance of work being started and opportunity to modify the request
in response to the itemized statement;
Choose whether to inspect the requested information (most often at no charge),
receive copies of the information or both;
A waiver or reduction of charges if the governmental body determines
that access to the information primarily benefits the general public;
Receive a copy of the communication from the governmental body
asking the Office of the Attorney General for a ruling on whether
the information can be withheld under one of the accepted exceptions,
or if the communication discloses the requested information, a redacted copy;
Lodge a written complaint about overcharges for public information
with the General Services Commission. Complaints of other possible
violations may be filed with the county or district attorney of the
county where the governmental body, other than a state agency,
is located. If the complaint is against the county or district
attorney, the complaint must be filed with the
Office of the Attorney General.
Responsibilities of Governmental Bodies
Establish reasonable procedures for inspecting or copying public
information and inform requestors of these procedures;
Treat all requestors uniformly and shall give to the requestor
all reasonable comfort and facility, including accommodation in
accordance with ADA requirements;
Be informed about open records laws and educate employees on the
requirements of those laws;
Inform requestors of the estimated charges greater than $40 and any
changes in the estimates above 20 percent of the original estimate,
and confirm that the requestor accepts the charges, or has amended
the request, in writing before finalizing the request;
Inform the requestor if the information cannot be provided promptly
and set a date and time to provide it within a reasonable time;
Request a ruling from the Office of the Attorney General regarding any
information the governmental body wishes to withhold, and send a copy
of the request for ruling, or a redacted copy, to the requestor;
Segregate public information from information that may be withheld and
provide that public information promptly;
Make a good faith attempt to inform third parties when their proprietary
information is being requested from the governmental body;
Respond in writing to all written communications from the
General Services Commission regarding charges for the information.
Respond to the Office of the Attorney General regarding complaints about
violations of the Act.
Procedures to Obtain Information
All requests to view or copy UTMB public information must be in writing
and should be addressed to the UTMB Public Information Officer.
Requests made by US Postal Service should be addressed to:
UTMB Public Information Officer
Department of Legal Affairs
301 University Boulevard
Galveston, Texas 77555-0171
Facsimile transmission must be faxed to the Public Information
Officer at (409) 747-8741.
Email requests should be directed to firstname.lastname@example.org.
Please include your name, email address or physical mailing address
(indicate your preference for being contacted), phone number and enough description
and detail about the information requested to enable UTMB to accurately identify
and locate the information requested.
You may be contacted to clarify the type or amount of information requested
Please note that UTMB does not accept or respond to oral requests.
Information to be released
You may receive it promptly, and if it cannot be produced within 10 working days
the public information officer will notify you in writing of the reasonable date
and time when it will be available.
Keep all appointments to inspect records and to pick up copies. Failure to keep
appointments may result in losing the opportunity to inspect the information at the time requested.
Information that may be withheld due to an exception
By the 10th business day after a governmental body receives your written request,
a governmental body must:
- request an Attorney General opinion and state which exceptions apply;
- notify the requestor of the referral to the Attorney General; and
- notify third parties if the request involves their proprietary information.
Failure to request an Attorney General opinion and notify the requestor within
10 business days will result in a presumption that the information is open unless there is a compelling reason to withhold it.
Requestors may send a letter to the Attorney General arguing for release, and may
review arguments made by the governmental body. If the arguments disclose the
requested information, the requestor may obtain a redacted copy.
The Attorney General must issue a decision no later than the 45th working day from the
day after the attorney general received the request for a decision. The attorney general
may request an additional 10 working day extension.
Governmental bodies may not ask the Attorney General to "reconsider" an opinion.
For complaints regarding failure to release public information
please contact your local County or District Attorney.
You may also contact the Office of the Attorney General,
Open Records Hotline, at 512-478-6736 or toll-free at 1-877-673-6839.
For complaints regarding overcharges, please contact the
Cost Rules Administrator of the Attorney General at 888-672-6787.