2026 MVP Survey

UTMB has teamed up with Press Ganey to bring you the 2026 MVP Survey. Thank you to everyone who participated in the survey and shared your most valuable perspectives.

By completing the survey, you will help:

    Set priorities that improve the employee experience
   Guide leadership decisions with on-the-ground insight
   Strengthen teamwork, tools, workflows, and communication
  Drive real, lasting change at UTMB

Your feedback will also support post-survey action planning and UTMB’s journey to Magnet® designation process.

For questions about the survey, email engagement_survey@utmb.edu.

MVP LINEUP

PHOTO GALLERY: ALL-STARS IN ACTION

Click here to view all photos!

INCENTIVES: WIN BIG THIS SEASON

UTMB offered all-star incentives to celebrate participation in the survey.

Employees who stepped up to the plate and completed the survey had the opportunity to opt in for weekly prize drawings.

All prize winners were randomly selected by Press Ganey.

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  • Week 1: February 9–15

    Kickoff week came with lots of winners:

    • 100 drawings for swag bags filled with UTMB-branded items
  • Week 2: February 16–22

    This week focused on team victories and individual wins:

    • 10 drawings for all-star gifts
    • Each department that achieved 100% participation by 11:59 p.m. on Sunday, Feb. 22, will score a team meal. UTMB will provide funds for leaders to arrange the celebration.
  • Week 3: February 23–March 2

    This week shifted into championship mode with big-ticket prizes:

    • 10 drawings for all-star gifts
    • 1 drawing for Bose QuietComfort Bluetooth Headphones
    • 1 drawing for a 14‑inch HP Laptop
    • 10 drawings for a lunch with Dr. Reiser
    • Managers whose work groups hit 100% participation by 11:59 p.m. on Monday, March 2, will earn a UTMB jacket.
  • Team Recognition

    To sweeten the deal:

    • Each hospital campus that reached at least 75% participation by 11:59 p.m. on Monday, March 2, will be rewarded with a team celebration.
    • If UTMB’s clinics collectively reached 75%, they will also receive funds to host their own celebration.
    • CMC recognition for achieving 75% participation will be handled separately.

MVP LEADERBOARD – WE HAVE A CHAMPION

Institutional Support has officially claimed the championship title, finishing strong at 85% and taking home the 2026 MVP Survey trophy. 

The Health System secured a strong second-place standing at 81%, while CMC finished close behind with 79%. The Academic Enterprise made steady gains, reaching 34%.

What a season — milestones were reached, and the energy across our organization never let up. Thank you to every employee who shared their most valuable perspectives. That’s what teamwork looks like, and your feedback will help strengthen UTMB's playbook!

UTMB OVERALL PARTICIPATION
UTMB Trophy

Final reports posted Tuesday, March 3.

Departmental Response Rates – Alphabetical
Departmental Response Rates – Highest/Lowest

FREQUENTLY ASKED QUESTIONS

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  • What is the purpose of the 2026 MVP Survey?

    The purpose of the survey is to understand what is working well and where we can improve the employee experience at UTMB. Your feedback helps guide decisions that shape our culture, policies, and day-to-day operations.

  • Who is administering the survey?

    The survey is administered by Press Ganey, a national leader that works with more than 41,000 hospitals, health plans, and life sciences organizations to improve care experiences, safety, and outcomes.

    Press Ganey will distribute the survey, compile the responses, and provide UTMB with results summarized at the entity, department, and division levels only.

  • Who can participate in the survey?

    All benefits-eligible employees hired on or before Nov. 9, 2025, are invited to participate in the survey.

    Note: In the Academic Enterprise, only physicians, residents, and staff with clinical responsibilities will receive the survey. Faculty and staff who completed the Association of American Medical Colleges Survey in March 2025 will continue the work already underway in response to that feedback and will not participate in this survey cycle.

  • When is the survey available?

    The survey opens at 8 a.m. on Feb. 9, 2026, and closes at 11:59 p.m. on March 2, 2026.

  • How do I access the survey?

    The survey can be completed using the personalized link emailed to you by Press Ganey. You can also access the survey using the links below and entering a custom password:

    If you need help locating or entering your custom password, click here.

  • Am I required to complete the survey?

    No. Participation in the survey is voluntary. However, the more employees who choose to participate, the better UTMB can understand and address workplace needs and concerns.

  • Is the survey confidential?

    Yes. The survey is confidential. Press Ganey securely collects and analyzes all survey responses. Results are reported in aggregate form only at the entity, department, and division levels. No one at UTMB will see your completed survey.

    To further protect confidentiality, a minimum of five responses is required for a work group to receive results. If fewer than five responses are received, results are combined with larger groups. Typed responses to the optional open-ended questions are reported exactly as written but are not linked to an individual.

  • How many questions are in the survey?

    For most employees, the survey consists of:

    • 18 workforce engagement items
    • 17 culture of safety items
    • 8 resilience items
    • 2 optional open-ended questions

    Registered nurses will receive an additional 25 nursing excellence questions.

    Eligible physicians will receive a survey tailored to their role with:

    • 21 workforce engagement items
    • 18 culture of safety items
    • 8 resilience items
    • 2 optional open-ended questions
  • What types of questions are included in the survey?

    The survey primarily consists of closed-ended items asking for feedback on communication, leadership, nursing excellence, employee workload, growth opportunities, safety, and overall engagement. The questions use a five-point agreement scale ranging from Strongly Agree to Strongly Disagree, with Neutral indicating that you neither agree nor disagree. If a question does not apply to your role, you may select Not Applicable.

    The survey also includes two optional open-ended questions that allow you to share comments and feedback in your own words.

  • Can I provide comments or specific examples in the survey?

    Yes. You may provide comments in the optional open-ended questions. These questions are structured around specific prompts and allow you to share feedback in your own words.

    Please note that the format does not allow employees to directly reference or elaborate on the ratings provided for individual questions.

  • Do all employees get the same questions?

    No. Survey questions may vary by role to ensure they are relevant to employees' job responsibilities and areas of work.

  • How long does the survey take to complete?

    The survey takes approximately 15 to 20 minutes and can be completed on any device with internet access, including phones, tablets, and computers. 

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