Bring Your Own Device (BYOD) Program

Personal iOS Device Instructions

Personal Android Device Instructions

Frequently Asked Questions (FAQ)

What to expect with Intune mobile device management

Can this change affect my Contacts even if I don't enroll in Intune?

Yes, anyone currently using their personal mobile device to access UTMB Exchange Email may need to save their contacts depending on their device settings. (Important: This is true for all users, not just those who will enroll in Intune.) For more information, see the Android instructions and iOS instructions pages for details related to your specific device.
iOS & Android Operating Systems
  • Your device cannot be modified to bypass Apple or Android restrictions, also known as being "jailbroken" or "rooted."
  • Your device must be on an operating system currently receiving security updates.
  • You will not be able to Airdrop to or from UTMB resources.
Passcodes & PINs
  • Your device must have a passcode to unlock.
  • Passcode Length of 6 for iOS and 4 for Android.
  • No easy sequences (e.g., 1111 or 1234).
  • No unlock patterns.
  • Screen will lock after 15 minutes of inactivity.
  • Passcode will be required 15 minutes after screen lock.
Privacy
  • Intune checks for compliance (e.g., Operating System and PIN) and grants access to UTMB resources accordingly.
  • Intune collects only limited device info (e.g., model, MAC, OS) and doesn’t access personal data.
  • Intune cannot see your calling history, browsing history, photos, emails, text messages, calendar or passwords.
  • Intune cannot track your location or call log data.
UTMB Apps
  • Only the Outlook App via the UTMB Company Portal can be used to access email. Native Email Apps can no longer be used.
  • You will not be able to use M365 Apps installed outside of the UTMB Company Portal.
  • Microsoft Authenticator must be installed.  This is a requirement from Microsoft.
  • Only M365 Apps like Outlook and Teams will be affected; apps like Epic Haiku/Canto are currently out of scope.

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