Personal Android Device Instructions

On this page:

Enroll your device | Install applications | Remove your device | What to expect | Related pages

Save your Android Contacts

Import or export contacts in Outlook using a .csv file (Microsoft)

Import your contacts into Google Contacts (Google)

How To: Step-by-Step instructions for your mobile device.

UTMB's Android enrollment instructions (Word)

Android enrollment instructions (Microsoft.com)

Android BYOD App Installation

Android BYOD App Installation (Word)

Video instructions

Enrolling your Android device

Android BYOD Enrollment Transcript (opens in new tab)

BYOD Android application installation

Android BYOD app installation transcript (opens in new tab)

Important: If you would like to receive UTMB email on your device follow these steps to open the UTMB Company Portal and install the Microsoft Outlook application.

Remove your device from Intune

Unenroll Your Android or iOS Device

These instructions apply to:

iOS
Android

Overview

You can use the Company Portal website to remotely unenroll and unregister a personal device from work or school. Once you remove a device, your organization no longer manages the device and it is removed from the Company Portal app and website.

Important: You may lose access to protected work data, such as files, apps, and email, on the device after you unenroll.

Unenrollment Instructions

Sign in to the Company Portal website with your work or school account. You can use any device to sign in.
Select the hamburger menu (three lines) in the upper left corner and select Devices.
Select the device you want to remove.
Choose the Remove option with the trash can icon
If the remove option isn't visible at the top of your page, select the More (…) menu to see all overflow actions.
A message appears to warn you that you are about to remove your device.
Select Remove to confirm.
You have completed the unenrollment process.
Select the hamburger menu (three lines) in the upper left and select Sign out…

What to expect with Intune mobile device management

iOS & Android Operating Systems

Your device cannot be modified to bypass Apple or Android restrictions, also known as being "jailbroken" or "rooted."
Your device must be on an operating system currently receiving security updates.
You will not be able to Airdrop to or from UTMB resources.

Passcodes & PINs

Your device must have a passcode to unlock.
Passcode Length of 6 for iOS and 4 for Android.
No easy sequences (e.g., 1111 or 1234).
No unlock patterns.
Screen will lock after 15 minutes of inactivity.
Passcode will be required 15 minutes after screen lock.

Privacy

Intune checks for compliance (e.g., Operating System and PIN) and grants access to UTMB resources accordingly.
Intune collects only limited device info (e.g., model, MAC, OS) and doesn’t access personal data.
Intune cannot see your calling history, browsing history, photos, emails, text messages, calendar or passwords.
Intune cannot track your location or call log data.

UTMB Apps

Only the Outlook App via the UTMB Company Portal can be used to access email. Native Email Apps can no longer be used.
You will not be able to use M365 Apps installed outside of the UTMB Company Portal.
Microsoft Authenticator must be installed. This is a requirement from Microsoft.
Only M365 Apps like Outlook and Teams will be affected; apps like Epic Haiku/Canto are currently out of scope.

An Android "work profile" will be created on your device.

Only apps installed in the "work profile" will have access to UTMB resources.
Apps in the "work profile" will only allow UTMB accounts.
This includes the native mail client on your device. UTMB email will only be available via the Outlook app download from the UTMB Company Portal in the "work profile."
Screen capture will be disabled in the "work profile."
Copy and paste will not be allowed between "work profile" apps and personal apps.

Frequently Asked Questions (FAQ)

Bring Your Own Device