To: Healthcare Providers, Patients, family members, laboratory faculty and staff
Thank you for choosing UTMB Laboratory Services for your laboratory testing needs - we know you have choices. If you have concerns regarding the quality of laboratory testing, you may contact the Laboratory Administrative Director at (409) 772-5549 or email firstname.lastname@example.org.
If you feel that Pathology has not resolved your concerns to your satisfaction, you may report your concerns to either of the following:
UTMB Patient Services Department
Phone (409) 772-4772
The College of American Pathologists
Laboratory Accreditation Office
The Centers for Medicare and Medicaid Services (CMS)
Division of Laboratory Services (CLIA)
Toll Free at 1.877.267.2323 ext. 63531
For compliance issues you may contact:
UTMB Compliance Hotline
Web: Compliance Fraud and Abuse
Again, thank you for choosing UTMB Laboratory Services.
Reference: Departmental Policy, PCS 3.01.01 "Communicating Employee Concerns"
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